✈️ Travelling with an airline this summer? It’s good to be prepared for any delays or cancellations with your flights. We can help you understand what compensation you’re entitled to ⤵️ bit.ly/3I2wgRY

If you’re on a low income or get benefits you could get extra help paying your water bills. ✔️ You might be able to apply to your water company for a cheaper rate - these are sometimes called ‘social tariffs’. Find out more ⬇ bit.ly/45GIY2z

🔑 Before renting a home, you might have to pay a deposit. It’s important to understand what your landlord’s duties are and what steps you can take to protect your deposit. Our advice can help ⤵️ bit.ly/3HYn0OG

💬 It can be frustrating to get cold calls and messages selling you something you don’t need or saying you’re due compensation. There are some actions you can take to stop getting these nuisance communications ⤵️ bit.ly/44cE8cf

💙 Advice for Life: More Money, Less Worry 💸 Are you aged 65 or over or know someone who is? We’re here to help you make the most of your money, stay safe and warm at home, and get the support you deserve. Contact Us: 💻 citizensadvicenorthumberland.org.uk 📞 0808 278 7944

If you’re behind on your rent payments, you should: 📝 Check how much rent you owe 📞 Talk to your landlord about the arrears 🔍 Get help to pay off the rent Here’s how you can deal with rent arrears ⤵️ bit.ly/3ILOlUq Contact us: 📞 01670 339960 or Text DEBT to 81400

Join our team as a Telephone and Digital Assessor today💙 💬 “Just knowing you’ve helped ease someone’s mind can be so fulfilling.” 💼 £24,242–£25,292 ⏰ Up to 37hrs week 📅 Apply by 9am 08 August 2025 To find more and apply visit: 👉 citizensadvicenorthumberland.org.uk

Knowing how much your electrical appliances cost to use can help you: ✅ Reduce your energy costs ✅ Save money Try the free online calculator ⬇ bit.ly/46f330e Contact The Energy Team for advice: 📞 01670 339749 📧 [email protected]

Understanding who's responsible for making your flat fire safe depends on: ➡️ Your tenancy agreement ➡️ When your home was built ➡️ Whether you have a private landlord Find out more about fire safety ⤵️ bit.ly/454NmaB

Make sure the seller is trustworthy if you’re buying a used car. Look for: ✅ An established firm with a good reputation ✅ A trade association sign like the Retail Motor Industry Federation Here’s what you need to know ⤵️ bit.ly/4lDdK12

🏆 Charity Leader of the Year We're thrilled to share that our Chief Executive, Abigail Conway, has been shortlisted for Charity Leader of the Year at the 2025 North East Charity Awards! 🎉 This recognition reflects the positive impact they've made across Northumberland!

🏆 Trustee Board of the Year Huge news! Our Trustee Board has been shortlisted for Trustee Board of the Year at the 2025 North East Charity Awards! 🎉 Their guidance, passion, and commitment help shape everything we do and we’re proud to see that recognised. 💙 Thank you!

🏆 Trustee Board of the Year Huge news! Our Trustee Board has been shortlisted for Trustee Board of the Year at the 2025 North East Charity Awards! 🎉 Their guidance, passion, and commitment help shape everything we do and we’re proud to see that recognised. 💙 Thank you!

Your Universal Credit payments might be reduced if you’ve: ➡️ Earned more from work ➡️ Been overpaid on your benefits ➡️ Been sanctioned We can help you understand what this means for you and what steps you might be able to take. 🔗 Find out more ⬇ bit.ly/3IJ4DO6

You might be able to get help paying your bills depending on: ➡️ How you pay for your energy ➡️ The type of energy you use ➡️ If you claim benefits Find out what you’re entitled to ⤵️ bit.ly/4lEejIa Contact The Energy Project on: 📞 01670 339749

💳 Facing issues paying your credit card? There’s things you can do to improve your situation. Our advice can help you ⤵️ bit.ly/46mWKaR Contact our Money Advice Team on: 📞01670 339960 or Text DEBT to 81400

🏠 Are you sharing a home and renting with other people? It’s important you know what type of tenancy you have - this can affect your rights and responsibilities. Here’s what you need to know ⤵️ bit.ly/3Us0jVY

If you bought your event ticket from an official seller you can get a refund if the organiser cancels, moves or reschedules the event. Check your refund rights ⤵️ bit.ly/4m4X2I2

❌ Your supplier can’t make you move to prepayment if it wouldn’t be safe or practical. This includes if you have a health condition or disability which needs a continuous supply of energy for medication or equipment. Find out more ⤵️ bit.ly/45tPPux

Do you spend at least 35 hours a week caring for someone who’s disabled? You might be able to claim Carer's Allowance - this is a benefit for people who are giving regular and substantial care to disabled people. Check if you’re eligible - bit.ly/45x5rNU