Nick Davies
@NJ_Davies
Programme Director @Instituteforgov working on public services
09-06-2009 10:17:32
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NEW: Institute for Government report finds insourcing services can improve quality, increase reliability & save money.
Gov must actively assess contracts and be prepared to intervene more often when outsourced services are failing.
Thread of key findings...
instituteforgovernment.org.uk/publications/g…