Join our Safe, Reliable Processes III webinar on: Wednesday 20th March 12:30pm-2pm where we will focus on how we design reliable processes that lead to consistently good and safe care delivery.
Register here: tinyurl.com/4uf64n6j

Join our Improving the Online Journey webinar- Creating the websites that work on: Wednesday 13th March 12:30pm-2pm where we will explore what makes for an effective website, including access and navigation.
Register here: tinyurl.com/6hwv3wem

Join our Care Navigation I webinar : Using Quality Improvement to embed care navigation in General Practice webinar on: Tuesday 12th March 12:30pm-2pm Register here : tinyurl.com/8ryv9736

Join our Safe, Reliable Processes III webinar on: Wednesday 20th March 12:30pm-2pm where we will focus on how we design reliable processes that lead to consistently good and safe care delivery.
Register here: tinyurl.com/4uf64n6j

The PRSB is running a survey to improve data quality in #generalpractice by “designing in” changes to #clinicalsystems to make it easier to accurately record activity. If you work in #generalpractice or with #GP activity data, we would welcome your input: surveymonkey.com/r/DataMgtSM

Join our National Demand and Capacity series of webinars running throughout March, with a variety of themes including : Demand, Capacity and variation; Managing Demand and Capacity; Failure Demand and Need Led Demand. For dates and to register click here: tinyurl.com/4jp834ta

Join our Care Navigation I webinar : Using Quality Improvement to embed care navigation in General Practice webinar on: Tuesday 12th March 12:30pm-2pm Register here : tinyurl.com/8ryv9736

Join our Improving the Online Journey webinar- Creating the websites that work on: Wednesday 13th March 12:30pm-2pm where we will explore what makes for an effective website, including access and navigation.
Register here: tinyurl.com/6hwv3wem

If you work in #generalpractice or with #GP activity data, we want to hear from you on the proposed consultation modes and care related activity types to help us improve the quality of data. Complete our 10-minute survey: surveymonkey.com/r/DataMgtSM

Join our Matching Workforce to Demand I webinar to explore using workforce redesign tools to help build your workforce capacity to meet and match demand on: Wednesday 28th February 12:30pm-2pm
register here: tinyurl.com/4h58y293

It has been an amazing experience. We r now using telephony data to plan reception demand and capacity. This has been a game changer

Join our problem-solving session on:
Thursday 7th March 12:30pm- 13:45pm
to bring your questions on how NHS App services can support your operational processes and how best to promote patients’ use of the NHS App

Register here-tinyurl.com/ye8tf4mf

In #generalpractice and installing cloud-based phone system? Why not use our practice level support to make the most of it? future.nhs.uk/PrimaryCareImp…
Improvement Capability we have lots more spaces, don't we?

There are some great opportunities for PCNs to get support through Improvement Capability and this webinar next week gives an overview of whats available. For those who join the programme I hope to see you over coming months! Me and my colleagues love #ImprovingPrimaryCare with you.

Want to understand how call data can help your practice make informed decisions on how to improve telephony processes?
Join our General Practice Telephony – Problem-solving and support session on 6 February from 12:30 – 13:45.
Find out more & register: events.teams.microsoft.com/event/413c17e2…

Join our latest ‘lunch and learn’ on 29 February 2024 from 12:30 to 13:30, where we’ll discuss ‘Embedding Improvement Tools in daily practice for sustainable change: the hows and whys.’ Register a place tinyurl.com/yc5wnucj.

Expressions of Interest still open for the PCN Support Offer, part of the General Practice Improvement Programme. Register for the engagement webinar on 31 January from 1-2pm tinyurl.com/yy7kaw5y to join the next cohort starting April 2024. Learn more tinyurl.com/2xzaj76c.

Watch Will Owen, GP at The Simpson Centre & Penn Surgery, Beaconsfield, talking to Phil Haynes about the different approaches his practice team's taken to supporting staff wellbeing during this busy time. Spread some inspiration & share below approaches your team's taking too.