I'm excited to speak at the 15th Social Media for Utilities conference, May 6-7 in Fort Lauderdale, FL about how utilities can optimize their content for social media to engage their customers – between outages, storms, and other “events”. If you work... lnkd.in/e7QB4Gu

One of the first billboards I see upon landing in Fort Lauderdale reads, "Iguanas Out Of Control? Call 555-555-5555". I never knew iguanas might be considered a nuisance. 🌴

In order to provide 24/7 customer care on social, ARC hires qualified military spouses overseas to monitor its cooperatives' social channels. Win-win because it provides around-the-clock customer service + keeps a communications team running smoothly. –Melissa Gilliam Shaw #SM4U

LOVE IT. How fitting that a conference on storytelling + content creation led to this connection. Keep up the great work, ARC! #SM4U

It's been so great meeting other utilities professionals. Thank you for these photos and this shout-out, Lauren! #SM4U

Thanks!

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Here we go, #Cardinals! #NLCS

Clean energy legislation requires investor-owned utilities—and even some consumer-owned ones—to rethink how they generate electricity. See how renewable energy standards are causing a game-changing shift: ruralite.com/a-game-changin…

I'm so happy! It appears as though Twitter has recognized my humanness and re-populated my historic Tweets. As a TW early adopter (circa 2007) I was sad to lose that history.

I'm not sure who needs this, but it's perfect for someone out there: society6.com/product/dolly-…

Join us in Gatlinburg, Tennessee, for #StoryConnect: The Conference. Spend three days learning from electric+broadband industry experts and utility communicators while you refine your corporate storytelling skills. Sign up: storyconnect.com #UtilityPioneers

We CAN do hard things, friends. instagram.com/tv/CZxWEzjqbup…

"So I have stopped asking people for directions to places they've never been. There is no map. We are all pioneers." - Glennon Doyle 🙌

Seeing remote work? Join us at Pioneer Utility Resources! #Milspouse #HiringAlert

I am honored to join the Military Family Advisory Network (MFAN) Advisory Board! This opportunity will allow me to amplify the voices of fellow military families to help inform the creation of resources & solutions that will benefit our entire military community. #TeamMFAN Learn more: bit.ly/46HW4KT

.@usarmyeuraf is right. No matter the language: #GoArmy, #BeatNavy! #WednesdayWisdom

From the Home of #ArmyAviation - #FlyArmy #BeatNavy #goarmybeatnavy U.S. Military Academy at West Point Army Football U.S. Army TRADOC Secretary of the Army

Hey U.S. Navy, start practicing The Army Song! 😜 🇺🇸 🏈 U.S. Army #GoArmy #BeatNavy #FiresStrong #TeamSill