Sheila McGee-Smith
@McGeeSmith
Contact center/enterprise communications industry analyst. NYC born and bred, concrete jungle where dreams are made of.
ID:16812086
http://www.mcgeesmith.com 16-10-2008 19:09:24
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.Ginny Davis-Lee⁷, they look adorable. Thank you for the thoughtfulness and I look forward to catching up with you and the team after the event. #AvayaAnalystSummit
BREAKING Talkdesk hires Munil Shah as CTO to execute plans to accelerate the company’s #AI roadmap. Comes to Talkdesk after a successful stint as CTO of #RPA company @UIPath and 24 years at Microsoft Tiago Paiva Christie Blake bit.ly/3xxKFjM
It was great Enterprise Connect[ING] last week. Thanks for the conversations Craig Durr Melody Brue Sheila McGee-Smith Rob Arnold Robin Gareiss Irwin Lazar William McKeon-White Roopam Jain Dave Michels Zeus Kerravala Denise Lund Wayne Kurtzman Patrick Watson Blair Pleasant Christina McAllister #enterpriseconnect
Closing out 2024's @EnterpriseConnect and #WomensHistoryMonth , I'm grateful for all the brilliant women I am fortunate to work with throughout the year. Einat Weiss Elcenora Martinez Christie Blake and Aruna Ravichandran to name just a few. #WomeninTech #enterpriseconnect
.John Finch describes the #RingSenseAI features available natively today with #RingCX . Note, Virtual Agent is delivered with partners #EnterpriseConnect
.John Finch takes #EnterpriseConnect audience through an update on #RingCX since announcement in August 2023.
.Kira Makagon introduces RingCentral's new portfolio description. From MVP to EX+CX, infused with #RingSenseAI #enterpriseconnect
How is the world changing? Javed Khan begins his keynote with Webex #contactcenter . And big news about WEM and CRM connectors now included #EnterpriseConnect Aruna Ravichandran
Not surprised to see customer service enhancements in the last three minutes of the Microsoft Teams Keynote #CX #afterthought #EnterpriseConnect
Unbelievable, SRO crowd for Microsoft Teams keynote. Fellow CX #womenintech , Kathy Sobus #EnterpriseConnect
.Talkdesk pulls a good analyst crowd for a briefing from CMO Neville Letzerich and Head of Product Rei Kasai put together by Christie Blake at #EnterpriseConnect .