Marc O'Connor (@marcoconnor21) 's Twitter Profile
Marc O'Connor

@marcoconnor21

Lead Service Designer @HMRCgovuk

ID: 253202912

calendar_today16-02-2011 19:27:57

1,1K Tweet

285 Followers

506 Following

Martin Jordan 🚲 🌱 🌀️ β€” πŸ¦‹ martinjordan.com (@martin_jordan) 's Twitter Profile Photo

#ServicesWeek is back: From 7–11 March 2022, the popular cross-organisational public sector event series returns. Once again, it will promote better ways to design government and public services – connecting with policy and operations. Save the dates!

#ServicesWeek is back: From 7–11 March 2022, the popular cross-organisational public sector event series returns. 

Once again, it will promote better ways to design government and public services – connecting with policy and operations. Save the dates!
NHS Business Services Authority (@nhsbsa) 's Twitter Profile Photo

#ServicesWeek is back for 2022! Join us next week, Monday to Friday, for quick-fire lightning talks on key User-Centred Design (#UCD) concepts from our digital team. Open to wider NHS, GOV, and Local Authorities to join. Learn more πŸ‘‡

#ServicesWeek is back for 2022!

Join us next week, Monday to Friday, for quick-fire lightning talks on key User-Centred Design (#UCD) concepts from our digital team.

Open to wider NHS, GOV, and Local Authorities to join. 
Learn more πŸ‘‡
Lisa Jeffery (@lisajjeffery) 's Twitter Profile Photo

#ServicesWeek Thanks It’s been a privilege to run the Introduction to service design training with Marc O'Connor Imran Hussain We’ve been learning together with a fab cross-org group. Asking great questions, having great conversations and growing our knowledge #AlwaysLearning

#ServicesWeek Thanks
It’s been a privilege to run the Introduction to service design training with <a href="/MarcOConnor21/">Marc O'Connor</a> <a href="/ImHuYorks/">Imran Hussain</a>

We’ve been learning together with a fab cross-org group. Asking great questions, having great conversations and growing our knowledge #AlwaysLearning
Imran Hussain (@imhuyorks) 's Twitter Profile Photo

It's been an absolute pleasure co-running the 'Intro to Service Design' course for the first time with Lisa Jeffery Marc O'Connor. We had a brill cohort as part of #servicesweek Thanks to everyone involved πŸ™Œ

It's been an absolute pleasure co-running the 'Intro to Service Design' course for the first time with <a href="/lisajjeffery/">Lisa Jeffery</a> <a href="/MarcOConnor21/">Marc O'Connor</a>. 

We had a brill cohort as part of #servicesweek 

Thanks to everyone involved πŸ™Œ
Martin Jordan 🚲 🌱 🌀️ β€” πŸ¦‹ martinjordan.com (@martin_jordan) 's Twitter Profile Photo

Thanks all for participating and contributing to #ServicesWeek! Here’s our recap blog post summarising with your tweets what happened last week: services.blog.gov.uk/2022/03/18/in-…

Marc O'Connor (@marcoconnor21) 's Twitter Profile Photo

In case you missed it: Here’s what happened in #servicesweek 2022 - Services in government services.blog.gov.uk/2022/03/18/in-…

Marc O'Connor (@marcoconnor21) 's Twitter Profile Photo

Check out our latest blog on, understanding users and their support needs - HMRC lifeathmrc.blog.gov.uk/2022/05/17/und…

Kuba Bartwicki (@kubabartwicki) 's Twitter Profile Photo

There is a lot of work being done on public services in the UK, but not a lot of stories are being told about it. Do you have one? Drop me a line about writing about it for services.blog.gov.uk

Marc O'Connor (@marcoconnor21) 's Twitter Profile Photo

Fantastic interactive group session from the open day of #rescon2022 where we designed our own inclusive research. Brilliantly facilitated by Aleks Melnikova of Cosmic Velocity #UserResearchHMRC

Fantastic interactive group session from the open day of #rescon2022 where we designed our own inclusive research. Brilliantly facilitated by Aleks Melnikova of Cosmic Velocity 
#UserResearchHMRC
Marc O'Connor (@marcoconnor21) 's Twitter Profile Photo

I'm speaking at the sold-out SDinGov 2022! Find out more about the original international community event for anyone involved in designing and commissioning public services. #SDinGov invt.io/1txbicm3fyi

Imran Hussain (@imhuyorks) 's Twitter Profile Photo

Started the first conversation about #ServicesWeek 2023 today 🀩 If you want to get involved in organising or running a session, get in touch with Lisa Jeffery Marc O'Connor or me.

Started the first conversation about #ServicesWeek 2023 today 🀩

If you want to get involved in organising or running a session, get in touch with <a href="/lisajjeffery/">Lisa Jeffery</a> <a href="/MarcOConnor21/">Marc O'Connor</a> or me.
Martin Jordan 🚲 🌱 🌀️ β€” πŸ¦‹ martinjordan.com (@martin_jordan) 's Twitter Profile Photo

So glad my former co-organisers are running #ServicesWeek again! It’s become an influential yearly format to increase service literacy in the UK public sector, document good practices and connect people doing service transformation work across organisational borders. #GovDesign

HMRC Careers (@hmrccareers) 's Twitter Profile Photo

Want to learn more about what our Mindsets team do at HMRC? Check out our blog to find out how we use mindsets to solve problems and what we learn from using them. πŸ‘‡ #LifeAtHMRC lifeathmrc.blog.gov.uk/2022/10/11/get…

Martin Jordan 🚲 🌱 🌀️ β€” πŸ¦‹ martinjordan.com (@martin_jordan) 's Twitter Profile Photo

#ServicesWeek is back! This time discussing β€˜Designing for Uncertain Times’ Hugely delighted to see the unique UK public sector format to build service literacy returning for its 5th round Great work, Lisa Jeffery Marc O'Connor Imran Hussain Kara Kane services.blog.gov.uk/2023/02/06/joi…

Imran Hussain (@imhuyorks) 's Twitter Profile Photo

We're repeating the workshop that shows how the GOV.UK Design System accessibility test our components. Wednesday 8 March 10.30am-12pm GMT. 🎟️ Sign up here: eventbrite.co.uk/e/accessibilit… #a11y

Lisa Jeffery (@lisajjeffery) 's Twitter Profile Photo

#ServicesWeek 2023 starts today ⚑️ It's a learning and sharing event series for people working in the UK public sector. 46 sessions by 20 organisations are on the agenda. Creating an exchange about good service transformation: cddo.blog.gov.uk/2023/03/13/ser…

#ServicesWeek 2023 starts today ⚑️

It's a learning and sharing event series for people working in the UK public sector. 

46 sessions by 20 organisations are on the agenda. Creating an exchange about good service transformation:
cddo.blog.gov.uk/2023/03/13/ser…
Lisa Jeffery (@lisajjeffery) 's Twitter Profile Photo

#ServicesWeek 2023 featured 46 learning and sharing sessions from 20 organisations. Here's a quick recap of what happened and why it matters. Kudos to all who took part πŸ”₯ #ServiceDesign #GovDesign #LocalGov #GovContent services.blog.gov.uk/2023/05/03/wha…

HMRC Careers (@hmrccareers) 's Twitter Profile Photo

Today is Global Accessibility Awareness Day, a day to get us talking, thinking and learning more about digital access and inclusion. Our Head of Accessibility, Graeme, shares his insights on building an accessible culture at HMRC in our blog. #GAAD lifeathmrc.blog.gov.uk/2023/05/18/bui…

Today is Global Accessibility Awareness Day, a day to get us talking, thinking and learning more about digital access and inclusion.

Our Head of Accessibility, Graeme, shares his insights on building an accessible culture at HMRC in our blog. 

#GAAD

lifeathmrc.blog.gov.uk/2023/05/18/bui…
Secretglasto (@secretglasto) 's Twitter Profile Photo

We're trusting Richard isn't pulling a fast one with a photo from previous years, but it appears he's spotted a certain D Grohl in the vicinity of some musical instruments and the Pyramid stage.

Lisa Jeffery (@lisajjeffery) 's Twitter Profile Photo

Services Week 2024 will take place from 18 to 22 March. Get involved if you can #ServicesWeek #ServiceDesign #GovDesign πŸ‘‹ services.blog.gov.uk/2024/02/01/sho…