To keep student accounts secure (especially from Grinch's over the festive period🎄), you may see more multi-factor authentication requests when logging into University services (1/2)

If you haven't already registered for multi-factor authentication (MFA), you will be prompted to do so. You can sign up for MFA at account-security.mmu.ac.uk Questions or issues? Contact the IT Service Desk 24/7 via phone (0161 247 4646) or live chat - manmetchat.mmu.ac.uk (2/2)

Our pals Norman Managed Services will be taking over from 5pm today, Thursday 22nd December until 8am on Tuesday 3rd January They're no muppets and will be available 24/7 to help over the Christmas break on 0161 247 4646📞 manmetchat.mmu.ac.uk🧑‍💻

Moodle will be unavailable between 6:00am and 8:30am GMT, tomorrow, Tuesday 10th January while we do some essential maintenance🛠️ Please ensure you save any work before 5:45am ⚠️

We’ve run into some issues. Due to an unexpected service incident, users of Turnitin and Turnitin UK may be experiencing issues with slowness when opening Similarity Reports, and receiving errors when attempting to grade or add feedback. (1/2)

Users accessing these services via an integration may also be affected. We invite you to track the progress of this incident while we work to bring the service back to optimum health: bit.ly/3QiP12j (2/2)

We’ve fixed it! Due to an unexpected service incident, you may have experienced intermittent access issues and slowness when opening Similarity Reports, as well as received errors when attempting to grade, or add feedback in Turnitin and Turnitin UK today. (1/3)

We're investigating issues impacting multiple Microsoft 365 services. More info can be found in the admin center under MO502273.

We've identified a potential networking issue and are reviewing telemetry to determine the next troubleshooting steps. You can find additional information on our status page at msft.it/6011eAYPc or on SHD under MO502273.

Microsoft have identified an issue where users may be unable to access multiple Microsoft 365 services including: -Microsoft Teams -Exchange Online -Outlook -SharePoint Online -OneDrive for Business -Microsoft Graph Further updates can be found at -x.com/MSFT365Status

We’ve isolated the problem to networking configuration issues, and we're analyzing the best mitigation strategy to address these without causing additional impact. Refer to the admin center MO502273 or msft.it/6018eAldp for more information.

Microsoft are continuing to work on this issue and we have seen significant improvement to access and authentication to Microsoft services If you experience any further issues with Microsoft 365 services, please contact the IT Service Desk.

We've confirmed that the impacted services have recovered and remain stable. We're investigating some potential impact to the Exchange Online Service. Further, updates on the Exchange investigation will be available in your admin center under the SI# EX502694.

The print system will undergo maintenance this evening, Wednesday 25th January from 17:00-18:00 During this time, on site printing, print by email and the Papercut portal will be unavailable Printing and online top up should be available as normal after the maintenance window

Moodle will be unavailable from 06:00 GMT on Tuesday 31st January while essential maintenance is undertaken Please ensure you save any work before 05:45. The maintenance window will end by 08:30 tomorrow morning

The print system will undergo a brief maintenance period tomorrow morning - Thursday 2nd March between 7:45am- 9:00am 🛠️ This will affect printing via email and scan to email⚠️ Mutlifunction printing from staff and student devices will still be available during this time

Our colleagues Norman Managed Services will be covering from 2pm-3pm today, Wednesday 8th March whilst the IT Service Desk are in a staff meeting They are available on 0161 247 4646 or Live Chat at manmetchat.mmu.ac.uk You can also log tickets via Self-Service at assist.mmu.ac.uk

The fab team Norman Managed Services will be covering today, Wednesday 15th March from 9am-11am whilst the IT Service Desk are in a staff meeting. They can be contacted on 0161 247 4646 or manmetchat.mmu.ac.uk You can also log tickets and search for knowledge at assist.mmu.ac.uk

Moodle will be unavailable from 6:00am on Tuesday 28th March whilst essential maintenance is undertaken🛠️ Please ensure you save any work before 6:45am⚠️ The maintenance window will end by 8:30am