B2B buyers don't browse ➡️ they typically search with precision. 🎯 As @MarTech recently covered, B2B companies use AI to automatically detect user context using the same platform, but radically different experiences. That's #precisionCX. Full article: okt.to/b9VIud

🎯 Plot twist: #B2B gets better #AIresults with FEWER flashy features. The proof: - 37% B2B report significant AI benefits - 33% B2C report benefits - B2B has fewer "advanced" capabilities Achievers: Software (Microsoft), Semiconductors (NVIDIA), Computer Equipment (HP)

🎧Our VP Product Keri Rich with host Michael Tiffany on The Augmented Life podcast: ⛷️ "Look, people expect the basics now. If I'm always shopping for women's ski gear on your site and I'm logged in... don't keep showing me men's stuff! That's just table stakes these days."

This piece by Lucidworks CTO Guy Sperry on AI merchandising struck a chord with the e-commerce community. Why? The best technology enhances professional capability, doesn't eliminate professional judgment. Worth a re-read: okt.to/UyHgqF

#NEWS: Lucidworks is proud to announce the winners of the 2025 #SuperstarsOfSearch Awards, recognizing TE Connectivity, Coppel, & @Mouser for their outstanding innovation and business impact through AI-powered search experiences. okt.to/BRicku

What is agentic #AI?-#AgenticAI adoption more complex than plug/play sys. 65% of cos lack #data infras to run Agentic AI sys, per Lucidworks. Providing Agentic AI w/siloed data & lmtd visibility leads to failure to deliver well contextualized solutions" buff.ly/5eYDJ9o

⚡ Congratulations to Mouser Electronics on winning our Search Superhero Award! Managing 44+ million products across 22 languages while delivering mission-critical search experiences for engineers worldwide - now that's superhero-level performance.  Learn more: okt.to/k6CUn5

🔄 Congratulations to TE Connectivity on winning our Business Transformation Award! They successfully modernized their onsite search platform, replacing legacy systems with our AI-powered search solution and exceeding performance goals. Learn more: okt.to/PUKbCa

🚀 Congratulations to Coppel on winning our Innovation Award! Their creative AI-powered approach to product discovery addressed 70% of customer searches and delivered incredible results during El Buen Fin, including a 58% increase in page views. ➡️ okt.to/MWaIiv

📣 When #MIT finds that 95% of companies see no returns from their AI investments, it's time to ask: Is this really about AI, or about execution? Read Lucidworks CEO Mike Sinoway commentary in Fortune on the current AI market anxiety. okt.to/qhWIfG

#NEWREPORT → Want AI shopping assistance (but not everywhere) → Crave personalization (but worry about privacy) → Demand sustainability (while cutting spending due to inflation) → Expect seamless experiences (across increasingly complex journeys) okt.to/y3E6rR

We’re researching how websites will evolve in an #AIAgent world - and we’d love your input. 👉 Add your perspective in our 3-minute survey: okt.to/I7qu0O (As a thank you, you could win a $100 Amazon gift card.)

“Leaders rushed to deploy #agenticAI solutions, trying to run before they could walk,” says Lucidworks CEO Mike Sinoway in CIO. The #GenAI fantasy is fading --now it's about coordination and reliability. Read more: okt.to/ldWVG3 #GenAIDisillusionment #GartnerHypeCycle

#AIagents are powerful — but does your team use premium #LLMs for everything? Before you run a single task, ask: ❓Does this need real-time responses? ❓How accurate does it really need to be? ❓Could it run overnight in batches? #AIOrchestration

Your #AIagents don’t all need Ferraris (ChatGPT-5). For many jobs, a sturdy pickup (like LLaMA or Mistral) costs a lot less. That’s #AIorchestration: ✅ Run simple classifications and batch jobs on your own servers ✅ Reserve premium models = 60–80% cost savings

🔍💡 Only 15% of retailers fully understand how #searchengines rank their products. With AI and search changing forever, that's a problem. New research reveals how top performers are preparing for AI-powered discovery. ➡️ okt.to/CsLghP #AISearch #AIinRetail

Not every query deserves GPT-5. What to do instead? Use small language models or #opensource for cheap tasks, save premium models for high-value ones. Teams cutting costs this way are seeing 40–60% savings. 👉 Full insights: okt.to/OnBGD6

🌴 🌊 What a week in Coronado for #EtailConnect! Nothing beats good conversations over ocean views (and a glass of wine 🍷Big thanks to everyone who joined us, and to our CEO Mike for sharing fresh ) Big thanks to everyone who joined us!

☕ First day of Fall = perfect time for hot takes on #AIsearch The #LucidworksCafe is serving up fresh insights on: → Why traditional search is broken → How to actually tame AI hallucinations → Real agentic AI case studies Grab a cup: okt.to/6J2RSi

🗓️ Join us OCT 9 as Keri Rich from Lucidworks and enterprise leaders from #BostonScientific, #DawnFoods, and #MetricMarine break down what actually works (and what doesn't) when building #AI that customers can trust. ➡️ okt.to/Nu9z1R