Ah, back from The Cider Box having had a lovely time drinking proper cider and torturing young people :-)

Every day is digital inclusion day for us. Today: bus stop conversations to explain to bus users how to use a bus app. It's not necessarily older people either...

Oh dear, Stagecoach South East - phantom buses in Eastbourne again. This time the 9.55 #1 from Broomfield street to Shinewater. Confidently predicts 10.14 arrival, then goes to 10.13. No sign on the map then never turns up. Feature request: live 'we've cancelled it' updates on the app?

This is what hell sounds like: The VAT helpline hold music.

Increasingly I'm coming to the conclusion that if HMRC were properly managed, organised, trained and equipped then the country's productivity would see quite the leap.

Love a jolly bus driver. Can't help but make you smile.

Big shout out to Sussex Police for popping in and checking everything's OK. We really appreciate it.

The charitable funding landscape is really tough at the moment so we're delighted to be accepted for this support.