#Walmart dropping Scan & Go... and in the meantime #Amazon is investing in Cashierless checkout. Wonder what the reason is from Walmart, crappy implementation or #CX related? lnkd.in/gy3ypDt

Wow #Tommy Hilfiger just launched a loyalty approach out of the stone ages. Buy or give me personal data for points. Take an example of #Nike who reward you for working out! #Customer #Centricity! lnkd.in/ghKaGxw

Think before you act. How a friendly bear almost killed the reputation of a brand #Promotions #customerexperience lnkd.in/gVyaYen

It's time to wake up in #CPRD world. Next big thing, #personalized stores and it's happening as we speak. Don't be a laggered! We can help ;-) contact me or my colleague Martin van Vugt lnkd.in/gf7-VuR

Fine work by ITELIOS. Up to 30% increase of revenue instore driven by online. Want to know how we helped #Lacoste create an #omnichannel #experience? Give me a shout! (Dutch article) lnkd.in/gfE39PE

Excellent article about Digital vs Digitization. Don't confuse them for being the same thing. Happens to often and the price is high. lnkd.in/g7Vghc9

It's always a pleasure to talk with clients about their #Digital journey. Last Friday I had the pleasure to do a workshop in Pittsburgh with my colleague Rajat Sabharwal on #Digital #Customer #Experience and #Digital #Manufacturing. Amazing to hear how a…lnkd.in/ear9EVp

Still struggling with #digital #transformation? We got your back! Our study will give you insights in to what the #digital masters are doing correctly! lnkd.in/exCRHrG

How do you inform #customers about your products if you don't use packaging? LUSH does it by using #AR! Cool way to be #sustainable and #digital! lnkd.in/dKE7rvC

Interesting usage of #AI by Forever 21 to help #customers search products. Make searching and purchasing easier through visual search. Visual enables customers to manifest more subtle likes and dislikes! lnkd.in/dsGqGrG

Smart factories, our study shows that 76% of manufacturers have an ongoing smart factory initiative and only 14% are actually satisfied with their level of success. Read our study or talk to Rajat Sabharwal to get really smart ;-) lnkd.in/d752ymM

Looking forward to the 600Minutes Marketing and CX event tomorrow! Full day of meetings and exciting speakers. If you there, drop me a DM and let's meetup! lnkd.in/d9-UyD4

When everything clicks and works together you can create amazing experiences. The look on the delivery man his face :) #digital #experience #digitization lnkd.in/eZWBXQn

Interesting #insights on what #digital means for our #mind #body #community and #spaces. Modern Wellbeing! lnkd.in/eFcuV-2

Connected plants for real-time optimization and efficiency. Insights in how how companies are using a combination of IT, OT and IoT to improve operational efficiency. Want to know more? Talk to Rajat Sabharwal lnkd.in/e-5U2iF

Looking forward to speak about #Unified #Experiences at #Dreamforce to You on the 22nd of November. Want to get all the latest greatest from Dreamforce? Then sign up at lnkd.in/eneZkHB

Building relevant relationships between brands and customers by spotlighting eco-conscious initiatives, creating inclusive content, and increasing transparency. Excellent examples! lnkd.in/emYHiwg

Using #digital for the greater good! We just released a Digital Framework together with the #Consumer Goods Forum to guide organisations how digital can support the goal of positively impacting behavioural change to help people live healthier lives. lnkd.in/eJr3DTd

Cool example of personalization, automation and convenience. Launched at DMEXCO this video shows how we use #salesforce to automate the #customer #journey from start to finish and bridges the gap between #online and #brick-and-mortar #retail. lnkd.in/eer-v7W

Find us at #DreamforceToYou in Netherlands Nov 22, you can gain access to inspiring keynotes on Innovation, transformation, customer connect, product and industry demos, customer stories, content sessions and much more. Experience it to believe it! bit.ly/2PdaUEV