Victor Adebowale Victor Adebowale is right. Labelling and assessing will load more stress into people’s lives Sunak should spend the money on helping people not assessing and bullying them. We too know that the majority of people want to be economically active.

The consequence of understanding customer demand, designing out failure demands, designing for value demands and measuring capability is a virtuous cycle where organisations become more effective leading to greater efficiency and affording greater methods of control. 5/5

Earth Day
A day to ponder the fate of our planet.
If you have any interest in the story - good and bad - of how we take resources from earth & use them to forge modern civilisation, you could do worse than read Material World.
You won’t regret it! Promise!
lnk.to/MaterialWorld

How to make a point to miss the point. What this tells us is that imposing arbitrary and abstract targets in service organisations makes performance worse not better and applies as much in 2024 as it did in 2005. Unfortunately, the NHS is a continuous, calamitous case study. #NHS

It is brilliant! Private-sector clients get it. Money talks. Unfortunately, big Gov shared services folk don't. Incredible waste of public money. Gov people have to do as they are told...

Another rethinking regulation event is scheduled in Cardiff on May 29th. Come see how a fundamental change to our method of regulation will have a profound impact on public-sector productivity. Free to attend, register here: tinyurl.com/2ev4syus

Hey Michael Gove, Re your call for improvement in public-sector productivity, it might surprise you to learn that our current method of regulation is the major impediment to improvement. Come listen to the arguments: tinyurl.com/4avr65ys
Bags of undeniable evidence.

You can't improve a method that = specify and inspect for compliance. I am arguing for a fundamental change to our method of regulation. Come listen: tinyurl.com/4avr65ys
Buckets of evidence, elegant and profound solution.

Jacob, you moved benefits services to the phone, then to digital. Both opened the door to fraudsters.

Good stuff. We also need to reform our method of regulation. The evidence shows this will improve public-sector productivity. Come to Bromley and hear the arguments. Evidence-a-plenty. Register here: tinyurl.com/4avr65ys

I am arguing for a fundamentally different method of regulation that would dissolve the many problems associated with the current method. The next presentation of the evidence and arguments is in Bromley on My 9th. Free to attend, register here: tinyurl.com/4avr65ys

I am arguing for a fundamentally different method of regulation that would dissolve the many problems associated with the current method. The next presentation of the evidence and arguments is in Bromley on My 9th. Free to attend, register here: tinyurl.com/4avr65ys

1: For Deming it was a lament - they should! But, as with today's leaders, they often care about other things. 2: Gov always tries to improve productivity with ideas that don't work. My arguments (hoohah?) all evidence-based.

Hey Roy, the fastest way to improve productivity is by changing our method of regulation. Come to Bromley and hear the arguments. Evidence-a-plenty. Register here: tinyurl.com/4avr65ys

My next rethinking regulation event will be in Bromley, South London, on May 9th. Come see how a fundamental change to our method of regulation will have a profound impact on public-sector productivity.
Free to attend, register here: tinyurl.com/4avr65ys

Whenever you see such notices you can bet the service is shite.

Clear to you. Not made clear to others. What price integrity?

Re: #LiberatingPublicServices . People r asking me: is #LiberatedMethod Vanguard? Yes, 100%. Employing our principles for effective design in a ‘greenfield’ setting, avoiding current systems for care services. Hats off to Mark for that. But where can it go from here?

Back from Scotland, having given my arguments for rethinking our method of regulation. Went down very well, so I'm taking it to other places. Want me to come to your place?

Use knowledge of demand to redesign health and care services.