#StatoftheWeek: "21% of consumers are more likely to buy from brands they can reach on social. The same percentage would rather message a brand on social media than call customer service." More at: bit.ly/2EQ8jZK

Spending on #enterprise software, particularly #cloud services and applications, is expected to grow faster than any other category of #IT this year, fueling an overall increase in global spending on #technology. More via CIO.com. bit.ly/2F6CHzj

Digital Strength: Esri Increases Visitor Engagement through Action-Based Product Merchandising. Hear directly from the esri team by attending the HT Super Session at Summit. events.rainfocus.com/widget/adobe/a… bit.ly/2Jxze2e

ICYMI: Adobe parsed through customer data for three and a half years, simplified that data, and packaged it up for customer use. Monitoring and active management of usage is table stakes for SaaS players. adobe.ly/2TqWvSW

😘😍😂🤣🤗 #adobesummit

Here are 15 mind-blowing stats about customer experience management (#CXM) courtesy of @CMO_com. cmo.cm/2TFReqF

Experience Business Digital Progress Report: Cisco Extends Menu-Level Navigation Paths bit.ly/2K3a3Vl

A keen focus on #CX is helping enterprises—among them, Adobe, Best Buy, Chegg, Intuit, and @SunTrust—compete and win in today’s highly competitive business landscape. More via @CMO_com. cmo.cm/2TPHyKm

How Microsoft uses people analytics to improve #sales via Harvard Business Review. bit.ly/2KaPPsR

Digital Strength: Hewlett Packard Deploys a World-Class Partner Locator Experience bit.ly/2VW0f0Q

Digital Strength: FireEye Intrigues Visitors with a Dynamic Cyber Threat Map bit.ly/2Vag0nE

Hosting a roundtable discussion on #B2B #commerce + come join my keynote preso tomorrow 11am-tuesday #b2bonline #AdobeB2B #AdobeHighTech

Thank you all for coming to my keynote preso just now #b2bonline #AdobeB2B #AdobeHighTech

Had a blast today sharing my findings on digital transformation and hack your way thru = customer journey #B2B #DellTechWord #AdobeHighTech #AdobeB2B #hightech

Like these angel wing chips #DellTechWord #AdobeHighTech #AdobeB2B

Check out how #Cognizant leverages the power of #AdobeExperienceManager #AEM to power their #content marketing bit.ly/2H1PF1U

If you are attending #AdobeSummit on 15&16 May in London this week be sure to join J.R. from #grundfos and me for our session on B2B excellence in the experience era. adobe.ly/2VwFm02

Check out how #Synopsys improves navigation with interactive breadcrumbs all built on #AdobeExperienceManager bit.ly/2w2Qu5A

Digital Trailblazer: Synopsys Breathes New Life into Breadcrumb Navigation bit.ly/2w2Qu5A

Check out how #CA uses #AdobeExperienceCloud to transform the form experience bit.ly/2R7wo47