Hey Brown Paper Tickets what’s the deal? I’ve emailed twice and no response. You owe me money!What kind of business has no phone line? Bout to switch to a different ticketing vendor. And contact the BBB that you’ve stolen my ticket $$$

It’s ridiculous that I have emailed Brown Paper Tickets three times and still have not received a response. My event was 18 days ago and I was promised payment would be initiated within 10 days. Why is no one responding? Why do you not have phone service?