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Umbrella Training an award winning training & apprenticeship provider invest in your people & develop their #skillset at all levels of the apprenticeship journey which includes #mentoring from #superhero leaders Sally Beck MI FIH Michael Gray Ben Purton chefcyrustodiwala Joanne Taylor-Stagg 🌈

Look where we were today Jason Atherton 🚀 - lovely spot - best of luck with your opening in June x

👨‍🍳 Hospitality staff shortages? What your team values is respect, communication and a positive working culture, says Jane Sunley in her latest blog 👉 purplecubed.com/resolve-employ… And hospitality experts Purple Cubed have some tried-and-tested tools to help

Thanks for changing my name Majestic Wine in this nail out - love it 🤣

So nice to be appreciated by the@IoH_Online - thank you for the thank you!

Your new recruits have different expectations of what makes a great place to work, says Jane Sunley of Purple Cubed, so here's how to identify ways to make your workplace one your employees will value. thecaterer.com/business/advic…

Super-lovely evening at DorchesterCollection The Beverly Hills Hotel - thank you for a brilliant table, great food, truly fabulous service and Eugenio Pirri for the bubbles

Got your GCSE results? Don’t want to carry on in education? Why not earn whilst you learn? Never been a better time to join UKHospitality your attitude and commitment can take you anywhere. You may be pleasantly surprised. A career for life. Not just a summer job.

Happy to write a add my endorsement to this great book by ⁦Sally Prescott⁩ Sally Prescott - super practical and all you need to know about service

Very much enjoyed speaking at this yesterday St Julian Scholar Purple Cubed

Back in the UK and kicking off tonight at 5.30pm with the rather marvellous Engage for Success radio podcast engageforsuccess.org/radio-show in conversation with Andy Goram from Andy Goram Engage for Success #employeeengagement

I only hope I would be this brave.

So looking forward to speaking at Service with a spectacular line up Hospitality Meets... with Phil Street #culture #theemployeexperience #peoplematter You can book those hot tickets here exp101.com/rooms-by-exp10…

This Thursday 23rd March, those lovely people at Marie Curie  are introducing the National Day of Reflection – an opportunity to connect in remembering those lost by posting stories, photos, videos, a favourite memory… #ThinkingOfYou

Thank you to the lovely people Valor Hospitality EU for looking after @JoHarley73 and me as we overnight for Purple Cubed in #birmingham - we also really appreciate the surprise treats #winning #dreamclients

Oh John Lewis & Partners what’s happened to your common sense approach to customer service? You’ve gone all ‘computer says no’. Just want to get v expensive Samsonite suitcase (broke on its 3rd outing) fixed, not scale Everest 😣

Oh,Grace Dent love your book - so many parallels from Crumpsall, not Currock, to ‘80s London not ‘90s - hilarious. And the family stuff! Also sent excellent @anniemacmanus #changes interview to (London born) daughter by way of explanation of what she calls my ‘chaotic energy’ 😂

Looking forward to chairing this unmissable panel event where best employers @Thomasfranks, @the_pig_hotel, @Yo! @galvinatwindows @purplecubed will share insights into how they’re winning the #talentwar #recruitment #retention #employeeengagement Register bit.ly/3KzjLdB

Wishing those very talented hospitality people who’ve been shortlisted for the HR in hospitality awards tonight the very best of luck. So sorry I can’t be there though you’ll be seeing your new president the brilliant Sean Wheeler BEM FIH. Cheers - have a great evening all 💜

Ha Richard Osman - Alan barked at a chaffinch 😂