And of course a huge congratulations as well to the RS Discord Support Volunteer team, helping users with account related help JagexHelpFrost JagexHelpSamo Jackladder @ThorN9_ Nurses @RSN_SudoBash

Congratulatios to Runescape Discord Mods & Community Helpers (Forums and Twitter) Very well deserved ;)

@cheetoofdoom12 Jagex Support be reviewed and you will be responded to within 28 days. Give it some time :) 2/2

@cheetoofdoom12 Jagex Support There's no time limit. Rs buddy doesn't prove you didn't bot, as it's very possible to use e.g. AHK while using rsbuddy

@the_sun_sleeper Jagex Support Hey Sean, there's no contact email I'm afraid. Have you tried to recover your gmail account yet?

@the_sun_sleeper Jagex Support Yep, it's possible :) You can change the email through recovery: open client, enter login, click 'forgot password' & 'no'. If granted, 1/2

@the_sun_sleeper Jagex Support the registered email and the password on the account will be changed :) 2/2

@the_sun_sleeper Jagex Support No problem ;) It's not that clearly stated in the support centre so it's not weird you haven't seen it before!

@BadenSanders Jagex Support Hey Baden, it sounds like you made a typo setting the pin :) You can keep trying similar codes, or you can submit a reset request & use 1/2

@BadenSanders Jagex Support bank deposit boxes in meantime 2/2

@Mr_Alhab Jagex Support Hey Alhab, if you check account status, what is the account banned for?

@Mr_Alhab Jagex Support It should show an offence in account status. As you mention botting, is this a ban for macroing or a bot busting moderate?

@Mr_Alhab Jagex Support Ok, which error are you getting when you try to log in?

@Jurjoes Jagex Support Hey Jurjen, the expired message is a known bug with the NXT client when a banned account tries to log in. As this is a bot busting ban, 1/2

@Jurjoes Jagex Support you can submit a review request here: support.runescape.com/hc/en-gb/artic…. From the looks of it it's a 48hr ban that is lifted before it's reviewed 2/2

I nearly forgot to tweet about this, but yesh, 30K tweets reached! :P

PHISHING ALERT: Some reports of mobile beta dates are being sent to player via email. These are NOT legitimate emails from us. Please be extra cautious.

Check out our weekly Player Support stats, now with a fresh new look: support.runescape.com/hc/en-gb/artic…

OK - @JagexInfinity has just given a talk at CCW Europe Digital about how awesome our community is. Like or retweet to prove how amazing you all are - let's show 'em what we're about! #CCWEurope