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"They build up a relationship; it makes the process human. They work hard to gain the trust of the person and that’s part of the process – restoration of trust with a health service you are wondering if it has failed you.” Brigid Doherty National Screening Service Angela Tysall Jo Wailling

Already seeing academics tweeting about how much work they will do whilst university closed. Rest assured I won’t be working. Our work needs to be sustainable, healthy, fit into a working week otherwise we just set false expectations for ourselves & the next generation….

Pat invites radical conversations about nursing in this podcast. Here we discuss how people (with a focus on nurses) are affected by an adverse event, the risk of compounded harm, and what a restorative approach might have to offer.

Jo Wailling thank you for sharing our article. Alice Neikirk and I are very grateful.

Do you feel the joie de vivre that Marit Hiemstra and I feel when we speak with colleagues who are emotionally involved in their research?

I am not a fan of safety clutter and the one my coffee was served in today is particularly bad ⁦@HorsleyCarl⁩ ⁦Ken Catchpole⁩ ⁦@pbnes⁩

Fantastic presentation from Adele Ferguson #RHCS2024 Siri Wiig @HorsleyCarl Jane O'Hara SafetyHealthSystems debbie clark Jo Wailling @picudoc13 Neil Spenceley

Absolutely inquiries should seek out marginalised voices, but restorative inquiry must do more than listen, seeking to meaningfully include stakeholders in system re-design, compensate them for their time and efforts, and act in a just and equitable way.

Here we are discussing how risk signals from patients and families should be used better as safety critical information. Jane O'Hara Adele Ferguson @HorsleyCarl THIS Institute Jo Wailling mdpi.com/2227-9032/12/1…

A very exciting delivery today 📮 A brilliant book supporting the practical application of patient safety theory to incident investigations. Proud of our chapter about patient and family engagement Jane O'Hara Louise Pye QPM Deb Hazeldine MBE 🥀🌿🌸🌻🌼🏡🌳🪴 Dr Charlotte Overton RN Siri Wiig + Jacqui Evans.

More evidence that patients and families want to be able to decide if and how to be involved in adverse event responses and the relational impacts and needs involved. Will interest ⁦Lauren Ramsey⁩ ⁦Jane O'Hara⁩ ⁦Harmed Patients Alliance⁩ ⁦ bmchealthservres.biomedcentral.com/articles/10.11…

Women experience varied levels of #pain during gynaecological procedures. More research is needed if we want to reduce the risk of severe pain and improve understanding among medical professionals, Stephanie O'Donohue bmj.com/content/386/bm…