We're #hiring passionate, talented individuals to join the IntelePeer team! Why IntelePeer? ✨ Cutting-edge technology in a rapidly growing #CX and #AI industry ✨ Inclusive and supportive culture ✨ Opportunities for career advancement See openings: bit.ly/4eOuwHJ

IntelePeer solutions aren’t just for businesses, we’re also revolutionizing #education with #SmartAutomation. From enrollment management and self-service resources to campus alerts, our higher education service enhances student and experiences: bit.ly/4drRZNz

Don’t miss tomorrow’s #webinar! When networks go down consumers call the contact center and #customerservice suffers. Join us to learn how to use #AI and self-serve #automation to sustain operations, regardless of the situation: bit.ly/3WJHv6y

🚨 We are live in an hour! Join Brian Gilman and Stevie Mulia in our webinar to learn how to sustain customer communications and operations when networks go down. It’s not too late to register: bit.ly/3WJHv6y

“Our first rule of culture is to delight customers, to make sure whatever we do is driving value for them," CEO Frank Fawzi tells @ChiefExecutiveGrp. Read more on how IntelePeer pivots and transforms challenges into opportunities in the #GenAI space: bit.ly/3A7nI8n

IntelePeer signed an 8-figure #GenAI deal with a #FinTech leader. Automating over 70% of interactions, handling 90M customer calls annually and reducing resolution times by 25%, we're delivering an improved #CX while slashing costs. Read more: bit.ly/3YNIVyw

With our recently announced $140 million in fundraising, as well as recent quarterly growth rate of 160%, we’re excited to be at the forefront of growth in the #AI space 📈. Read more from Riley Kaminer ✍️'s article with Refresh Miami: bit.ly/3WK2qGB

In Techstrong.ai, CEO Frank Fawzi highlights how early AI laid the groundwork for today's breakthroughs, like #GenerativeAI. With a future full of even more transformation, organizations that embrace #automation now will reap the rewards: bit.ly/4ddfavq

Our CXO, Matt Edic, recently had the pleasure of connecting with Samara Lynn of MES Computing to discuss all things #communications automation – including how we’re working to enable 100% #automation in the traditional contact center. Learn more about our pioneering role in the

Join us on August 22nd in Minneapolis at the Midwest Contact Center Association (MWCCA) event on "Change Management and Resiliency." Our very own Kendra Karczewski and Scott Bahnson will be sharing insights on navigating rapid change in today's dynamic #ContactCenter

Have customer interaction data, but don’t know what to do with it? With IntelePeer, you can dig into where and how your customers are interacting, highlighting weaknesses and providing areas for optimization. Our customer intent study uses #AI to identify and quantify intent,

Unlock the full potential of Microsoft Teams with IntelePeer's latest #AI-powered #automation solution! Seamlessly integrated and designed to enhance productivity, our solution brings #automation capabilities directly into your Teams environment, helping businesses streamline

IntelePeer is honored to sponsor the 2024 War Heroes on Water Tournament, an incredible event that brings together wounded U.S. service members for a unique experience of sport fishing and camaraderie. Supporting our veterans is deeply meaningful to us, and we’re proud to be part

Customer experience is worsening, and consumers are noticing. According to @Forrester, 39% of brands have declined in #CX quality. With 74% of consumers experiencing service issues in the past year, it's crucial to rethink your approach! Learn how #AI and #automation can reduce

Got customer interaction data but unsure how to leverage it? IntelePeer helps you uncover where and how customers engage, pinpointing weaknesses and opportunities for improvement 🎯. Our customer intent study harnesses #AI to identify and quantify intent, delivering actionable

🛡️ The July 19th global tech outage is a stark reminder that unexpected contact center disasters can and will occur. Is your contact center prepared to handle disruptions seamlessly? Watch our on-demand #webinar to keep your operations running smoothly: bit.ly/3MpwMbv

Looking for a new opportunity? IntelePeer is #hiring! If you’re interested in working on innovative #AI communication solutions and want to be part of a team that values collaboration and growth, we’d love to hear from you. Explore our careers page to find the role that fits you

IntelePeer is excited to announce a new partnership with @Pindrop, a leader in voice authentication and security. This collaboration brings Pindrop Passport and Pindrop Protect to our AI-powered platform, empowering #ContactCenters to #automate more complex interactions while

IntelePeer's CEO, Frank Fawzi, sat down with Forbes Technology Council to explain how #AI agents and #GenAI are transforming the #CustomerService industry. “Modern AI agents have significantly evolved from their chatbot predecessors, offering much more sophisticated, personalized and

Happy #NationalITProfessionalsDay! At IntelePeer, we recognize and appreciate the crucial role #IT teams play in automating workflows and driving innovation. Thank you for your dedication and expertise! 👏