Known Issue: Zoom users have reported receiving an update error at the time of log in when using the Zoom app. Users can click 'Join from Your Web Browser' while IT Services works quickly to resolve the issue. For more info visit: blogs.ufv.ca/itservices/202…
U of Fraser Valley

RESOLVED- Known Issue: Issues with Incoming External Calls
All services have been restored.
More info: blogs.ufv.ca/itservices/202…
U of Fraser Valley

UPDATE - Known Issue: Issues with Incoming External Calls
Telus has confirmed they are experiencing an outage and are working hard to restore telephone services, an estimated time of resolution will be provided when available.
For more info: blogs.ufv.ca/itservices/202…
U of Fraser Valley

Known Issue: UFV Employees have reported issues with incoming calls from external (non-UFV) phone numbers to their softphone or physical desk phone, IT Services is working quickly to resolve the issue. More info:
blogs.ufv.ca/itservices/202…
U of Fraser Valley

[Scheduled Outage] IT Services will be performing required maintenance resulting in an outage of approx. 30 minutes on ALL UFV campuses Saturday Feb.17, 2024 between 10:30pm-12:00am. Read more at blogs.ufv.ca/itservices/202….
U of Fraser Valley

[RESOLVED] IT Services has worked quickly to resolve the issue and Wi-Fi (Eduroam) has been restored to the Abbotsford Campus.

[OUTAGE] Wi-Fi (Eduroam) on the Abbotsford Campus is currently unavailable for UFV Students and Employees. IT Services is working quickly to resolve this issue. U of Fraser Valley

Needing technology related help in a hurry? Stop by the IT Services Pop-Up Technology Support desks set up in convenient locations across UFV campuses throughout the month of January. More info on the blog:
blogs.ufv.ca/itservices/202…

[Known issue] November 23, 2023
UFV students may receive a message indicating that CAPP or Degree Works is down impacting the ability to register. Please contact O’Reg via email at [email protected] or phone at 604-854-4501. IT Services is working quickly to resolve the issue.

[Planned Website Outage] November 4, 2023, 6-10pm: IT Services will complete a required upgrade to the UFV website which will cause some of UFV's websites to be unavailable during the outage window. Read more at: blogs.ufv.ca/itservices/202…

[System Maintenance] October 30, 2023, 10:00pm: IT Services is required to complete maintenance this evening starting at 10:00pm resulting in a 3-hour outage to UFV applications, website, network and telephone services across all campuses. Read more at: blogs.ufv.ca/itservices/202…

myUFV Redesigned! UFV is taking student experience to the next level with the all-new myUFV.ca portal with a major update to the course registration system. Personalize your dashboard and benefit from the new services it will provide.  #goufv #myufv

[Known issue] UFV employees may receive a message indicating their Adobe Acrobat license has expired. IT Services has recently completed a license renewal with Adobe, and our vendor is working quickly to resolve our expiration notice. #goufv

Read more: blogs.ufv.ca/itservices/202…

[System Maintenance] August 26, 2023, 8:00 pm: IT Services will be completing required maintenance between 8:00pm – 11:59pm this Saturday, causing an outage to UFV applications, website, and network & telephone services across all campuses.

Read more: blogs.ufv.ca/itservices/202…

[Attention students] myUFV survey has been extended till August 30. Complete the survey for a chance to win Apple AirPods, UFV clothing, and Cascades cash. 🎉
#goufv #myufv

[Outage] August 19, 2023: Significant power and IT outages are scheduled for this Saturday - power outage in Abbotsford Buildings G and H in the morning, followed by suspension of IT services on all campuses during evening and night. U of Fraser Valley

Read more: blogs.ufv.ca/itservices/202…

[Disruption] August 19, 2023: In-person support offered by IT Service Desk will be disrupted due to the power outage in Abbotsford Building G (Library) from 8am - 12pm. Service Desk can be contacted via phone, email, or ITS portal during this time.

itservicedesk.ufv.ca/TDClient/52/IT…

[Cybersecurity notice] Thursday, August 10, 2023: UFV devices are stepping up their security game! 🔒 Specific applications will be blocked from execution on UFV devices that attackers commonly exploit. #StaySafe

Learn more about what is changing: blogs.ufv.ca/itservices/202…

#SurveyTime myUFV student portal has been redesigned! 🎉All UFV students are invited to share their thoughts and help us improve by taking a quick survey: forms.office.com/r/4NjmndMPZZ

#AppleAirPods #UFVClothing #CascadesCash U of Fraser Valley UFV Student Union Society

[Scheduled improvement] August 3, 2023, 6:00 am: IT Services will be completing a scheduled improvement upgrade on Thursday that will disrupt service for T4/myweb editors.

Read more: blogs.ufv.ca/itservices/202…