Havas CX’s proprietary tool, X Index, serves as a global barometer measuring and maximising customer experience. Watch the full film covering our findings here: havascx.com/x-index/ #HavasCX #XIndex

Havas CX’s proprietary tool, X Index, serves as a global barometer measuring and maximising customer experience. Watch the full film covering our findings here: havascx.com/x-index/ #HavasCX #XIndex

Thanks, Forbes and Adrian Swinscoe, for the in-depth look at our 2022 X Index Report. We agree that “one of the most interesting findings from the research was that brand image emerged as the most significant contributor to the X Index across all countries.” #HavasCX #XIndex

havasCX's proprietary tool, #XIndex, serves as a global barometer measuring and maximizing customer experience. Watch the full film covering our findings here: havascx.com/x-index/

Our new X Index report identifies four key overarching principles of best-in-class citizen experience in 2022. Download the report here: lnkd.in/dqPinRuH #HavasCX #XIndex

Welcome Inviqa! #HavasCX #CustomerExperience

Havas CX’s proprietary tool, X Index, serves as a global barometer measuring and maximising customer experience. Watch the full film covering our findings here: lnkd.in/dqPinRuH #HavasCX #XIndex

Our new X Index report identifies four key overarching principles of best-in-class citizen experience in 2022. Download the report here: lnkd.in/dqPinRuH #HavasCX #XIndex

creativebrief.com/bite/trend/gue… How to keep up with changing consumer expectations: London head of strategy Lucy Halley dives into the latest iteration of Havas CX’s X Index for Creativebrief.

lbbonline.com/news/words-don… Great work from BETC FULLSIX and BETC Paris !

Our friends at #AdForum chatted with our CX team at Havas New York about the intersection of art and science in this multidisciplinary role. Read below 👇 adforum.com/interviews/the…

Join us next week as #FullsixPortugal hosts their next edition of ‘Fullsix Talks’. This session will dive into content marketing & why you should use storytelling techniques to enhance the #customerexperience with special guest Carlijn Postma. Sign up now! bit.ly/3ltQR2R

Our new study “Sustainable shopping habits: How can retailers help consumers make more sustainable choices?” is now available to download. Find out how consumers feel about sustainability and the strategies retailers can adopt to better meet their needs. gateoneconsulting.com/sustainable-sh…

Including accessibility in every client’s scope of work is one way agencies can push clients to prioritize it. adweek.it/3QxOgCE

With current events in the Indigenous community hitting the headlines of media outlets across Canada, Havas CX Canada put their values into action and created a content publishing platform for Indigenous Watchdog. Read about it here #truthandreconciliation medium.com/havas-all-in/h…

A warm welcome to Charles Rallings who joins Host/Havas Australia as managing director of Host/Havas CX. campaignbrief.com/host-havas-dia…

The first key principle for brands to craft a best-in-class "Hyper Experience" is; ‘Make no compromise between efficiency and emotional connection’ Find out more in our 2023 X Index report here : havascx.com/x-index/  #HavasCX #XIndex

Havas unveils its new automotive white paper – which surveys consumers across nine key markets to understand global and local attitudes. Discover more about these trends to gain valuable insights from ‘The Future of Mobility’ by Havas: havascreative.com/content/?slug=…

IN CASE YOU MISSED IT💡 Our webinar AI in Marketing: Revolutionary or Dangerous? explored the opportunities/challenges teams face when developing an AI strategy. Financial Times, Havas UK, PendragonPLC, Marketing AI Institute, Accenture Song. Watch on-demand here: lnkd.in/eWgGtgAq