Capacity (@gocapacity) 's Twitter Profile
Capacity

@gocapacity

Where work flows.

Capacity is an AI-powered support automation platform that connects your entire tech stack.

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linkhttps://capacity.com/ calendar_today17-04-2017 14:36:55

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Capacity (@gocapacity) 's Twitter Profile Photo

Introducing.... the Capacity Family! ❤️ Meet Denim Social, Textel, and LumenVox . Together, we're paving the way to an omnichannel support and engagement automation platform. In other words: things are about to get really exciting. Stay tuned for more!

Introducing.... the Capacity Family! ❤️

Meet <a href="/denimsocial/">Denim Social</a>, <a href="/textelnow/">Textel</a>, and <a href="/LumenVox/">LumenVox</a>  . Together, we're paving the way to an omnichannel support and engagement automation platform. In other words: things are about to get really exciting. Stay tuned for more!
Capacity (@gocapacity) 's Twitter Profile Photo

Celebrating us! 🥳 We're proud to serve our customers well and help teams do their best work. Thanks to G2 for helping us collect these awesome reviews. #customerlove #product #teamsuccess

Celebrating us!  🥳 We're proud to serve our customers well and help teams do their best work. Thanks to <a href="/G2dotcom/">G2</a> for helping us collect these awesome reviews. 

#customerlove #product #teamsuccess
Capacity (@gocapacity) 's Twitter Profile Photo

V.I.P. Mortgage came to Capacity looking for a better way to manage an influx of loan applications and questions. With the help of Capacity's virtual assistant tools, VIP Mortgage was able to increase team bandwidth and empower LOs to work smarter. capacity.com/customer/vip-m…

Capacity (@gocapacity) 's Twitter Profile Photo

Don't miss TMC's upcoming "SparkLab: OpenAI" featuring our very own David Karandish, Robin Clayton from PRMG and Melissa Langdale of The Mortgage Collaborative! Sign up to listen in on October 4th! lnkd.in/gnQEshAf #openai #themortgagecollaborative

Don't miss TMC's upcoming "SparkLab: OpenAI" featuring our very own David Karandish, Robin Clayton from PRMG and Melissa Langdale of The Mortgage Collaborative!

Sign up to listen in on October 4th!
lnkd.in/gnQEshAf

#openai #themortgagecollaborative
Capacity (@gocapacity) 's Twitter Profile Photo

With the help of Capacity's AI-powered Chatbots, your team can do way more with way less: 📈 Boost ROI 👍 Increase prospect engagement ⚡ Streamline sales processes See how it works by scheduling a demo today: capacity.com/request-a-demo/

With the help of Capacity's AI-powered Chatbots, your team can do way more with way less:

📈 Boost ROI
👍 Increase prospect engagement
⚡ Streamline sales processes

See how it works by scheduling a demo today: capacity.com/request-a-demo/
Capacity (@gocapacity) 's Twitter Profile Photo

We're so proud to be a @G2 #BestSoftware2024 Winner 🎉 These awards are really given by our customers, so Thank You to all of our customers for believing in us! 💙 Check out our G2 reviews to see how our #aisolutions help teams do their best work ➡️ brev.is/EGeKk

We're so proud to be a @G2 #BestSoftware2024 Winner 🎉 These awards are really given by our customers, so Thank You to all of our customers for believing in us! 💙

Check out our G2 reviews to see how our #aisolutions help teams do their best work ➡️ brev.is/EGeKk
Capacity (@gocapacity) 's Twitter Profile Photo

#TBT to 4 years ago, when we made our mark on our office! Every day our team sees our mission on the wall: Help teams do their best work. 🌟 We've grown a lot since then, but our mission is the same. Want to see how we're doing it? ➡️ capacity.com #aiatwork #CX

#TBT to 4 years ago, when we made our mark on our office! Every day our team sees our mission on the wall: Help teams do their best work. 🌟 We've grown a lot since then, but our mission is the same. Want to see how we're doing it? ➡️ capacity.com  #aiatwork #CX
Capacity (@gocapacity) 's Twitter Profile Photo

We might not ever play in the World Cup ⚽ but we're proud to announce that we placed first in the @Startup World Cup #AI Semi-Finals! 🥇 Congrats to our fellow winners and thanks to STL Tech Meetup for hosting. Next up, Regional Finals! 🚀 #SWC2024 #StartupWorldCup

We might not ever play in the World Cup ⚽ but we're proud to announce that we placed first in the @Startup World Cup #AI Semi-Finals! 🥇 Congrats to our fellow winners and thanks to <a href="/TechSTL/">STL Tech Meetup</a> for hosting. Next up, Regional Finals! 🚀 #SWC2024 #StartupWorldCup
Capacity (@gocapacity) 's Twitter Profile Photo

🚫 Expensive, repetitive, and painful is the old way of support. With support automation, customer & team support becomes: ✅ Affordable ✅ Scalable ✅ Seamless Read The State of Support Automation for #AI cost breakdowns, use case insights, and more ➡️ brev.is/UMP3K

🚫 Expensive, repetitive, and painful is the old way of support. With support automation, customer &amp; team support becomes:

✅ Affordable
✅ Scalable
✅ Seamless 

Read The State of Support Automation for #AI cost breakdowns, use case insights, and more ➡️ brev.is/UMP3K
Capacity (@gocapacity) 's Twitter Profile Photo

#AI is a complete overhaul of work. Here's how: 🚀 50% answer rate? Try over 90% with advanced #selfservice 🚀 AI assistive tools boost team productivity 🚀 If you're not automating, you're missing out on scale Discover what AI can do for you ➡️ brev.is/pLIlo

#AI is a complete overhaul of work. Here's how:
🚀 50% answer rate? Try over 90% with advanced #selfservice 
🚀 AI assistive tools boost team productivity  
🚀 If you're not automating, you're missing out on scale 
Discover what AI can do for you ➡️ brev.is/pLIlo
Capacity (@gocapacity) 's Twitter Profile Photo

Happy 4th of July! 🎉 We hope you have a joyful, safe Independence Day filled with good food and better company. Here's to liberty and justice for all! 🇺🇸 #4thofJuly #IndependenceDay

Happy 4th of July! 🎉

We hope you have a joyful, safe Independence Day filled with good food and better company. Here's to liberty and justice for all! 🇺🇸

#4thofJuly #IndependenceDay
Capacity (@gocapacity) 's Twitter Profile Photo

You don't have to drown in a flood of emails. Try Autopilot. 🤖 ⭐ Offer 24/7 support...without reading emails ⭐ Use gen AI to provide accurate, instant assistance ⭐ Cut AHT, while #CX and #EX soar What could you accomplish with inbox zero? ➡️ brev.is/UrQKC

You don't have to drown in a flood of emails. Try Autopilot. 🤖

⭐ Offer 24/7 support...without reading emails 
⭐ Use gen AI to provide accurate, instant assistance  
⭐ Cut AHT, while #CX and #EX soar

What could you accomplish with inbox zero? ➡️ brev.is/UrQKC
Capacity (@gocapacity) 's Twitter Profile Photo

We're on fire! 🔥 Thanks to St. Louis Business Journal for naming us a Finalist in their 2024 Fire Awards! Read the interview with our CEO and cofounder David Karandish ➡️ lnkd.in/e6EGCZUe #AI #CX

We're on fire! 🔥 Thanks to <a href="/stlouisbiz/">St. Louis Business Journal</a> for naming us a Finalist in their 2024 Fire Awards!

Read the interview with our CEO and cofounder David Karandish ➡️ lnkd.in/e6EGCZUe 

#AI #CX
Capacity (@gocapacity) 's Twitter Profile Photo

We're in KMWorld Magazine 's #AI 100! 🎉 Our CEO David Karandish said, "Awards like this underscore the importance of easy-to-access knowledge. It’s all about giving team members the knowledge they need to do their best work.” ⭐ Read the announcement ➡️ lnkd.in/ePUF7KXe

We're in <a href="/KMWorldMagazine/">KMWorld Magazine</a> 's #AI 100! 🎉

Our CEO <a href="/dkarandish/">David Karandish</a> said, "Awards like this underscore the importance of easy-to-access knowledge. It’s all about giving team members the knowledge they need to do their best work.” ⭐

Read the announcement ➡️ lnkd.in/ePUF7KXe
Capacity (@gocapacity) 's Twitter Profile Photo

Your #business is probably inefficient. Most orgs struggle with high demand, low bandwidth, and slow processes. Enter #AI, the next frontier in #techstack strategy. Learn the 4 business inefficiencies that AI can eliminate now ➡️ brev.is/sUhP6

Your #business is probably inefficient.

Most orgs struggle with high demand, low bandwidth, and slow processes.

Enter #AI, the next frontier in #techstack strategy.

Learn the 4 business inefficiencies that AI can eliminate now ➡️ brev.is/sUhP6
Capacity (@gocapacity) 's Twitter Profile Photo

Your #contactcenter can be a true revenue driver... But it means redefining how we view support. Luckily, #AI can help. And the best time to start? Today. Build proactive, #AIguided campaigns that drive #revenue with our guide ➡️ lnkd.in/ebTmipUa

Your #contactcenter can be a true revenue driver...

But it means redefining how we view support.

Luckily, #AI can help.

And the best time to start? Today.

Build proactive, #AIguided campaigns that drive #revenue with our guide ➡️ lnkd.in/ebTmipUa
Capacity (@gocapacity) 's Twitter Profile Photo

As the #TelarusPartnerSummit kicks off today, we're excited to announce our new partnership with @Telarus! 🚀 This partnership will help us deliver even more seamless customer and team experiences with #AI. Read the full announcement here ➡️ brev.is/SG9Qe

As the #TelarusPartnerSummit kicks off today, we're excited to announce our new partnership with @Telarus! 🚀 This partnership will help us deliver even more seamless customer and team experiences with #AI. Read the full announcement here ➡️ brev.is/SG9Qe
Capacity (@gocapacity) 's Twitter Profile Photo

It's difficult to balance cost savings and customer satisfaction. But tools like #generativeAI and #CXAutomation can help. Start saving money on #customersupport with these 3 tips ➡️ brev.is/DKWLu

It's difficult to balance cost savings and customer satisfaction. But tools like #generativeAI and #CXAutomation can help. Start saving money on #customersupport with these 3 tips ➡️ brev.is/DKWLu
Capacity (@gocapacity) 's Twitter Profile Photo

Ready to turn your #contactcenter into a revenue driver? The best time to reduce #customersupport costs with #AI is yesterday. The next best time is today. 💡 Read our guidebook for invaluable insights on optimizing and scaling support with #AI ➡️ brev.is/zIAep

Ready to turn your #contactcenter into a revenue driver?

The best time to reduce #customersupport costs with #AI is yesterday. 

The next best time is today. 💡

Read our guidebook for invaluable insights on optimizing and scaling support with #AI ➡️ brev.is/zIAep
Capacity (@gocapacity) 's Twitter Profile Photo

The future of #CX is #omnichannel. Support should: ✅ Start where your customer is: chat, SMS, or voice ✅ Seamlessly shift to or add another channel ✅ Optimize every interaction with AI Ready for easy CX, quick handle times, and efficient support? brev.is/zMKzg

The future of #CX is #omnichannel. Support should: 

✅ Start where your customer is: chat, SMS, or voice
✅ Seamlessly shift to or add another channel
✅ Optimize every interaction with AI

Ready for easy CX, quick handle times, and efficient support? brev.is/zMKzg