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@CottrellRoisin So that we can look into this for you, please DM us with your account email address 👉📨

@omoze07226427 Sorry that you didn't receive your order. If this is yet to be resolved for you, please DM us with your account email address + further details 👉📨

@omoze07226427 We'll look into this for you right away. We'll escalate it to our Customer Accounts team – please DM us with your account email address.

We’re currently having some difficulties across the app and website, and we’re working hard to get back up and running ASAP! Thanks for your patience. Feel free to DM us with your account email address for support and we’ll get back to you when we can.

@Swetty_Lucia We’re currently having some difficulties across the app and website, and we’re working hard to get back up and running ASAP! Thanks for your patience. Feel free to DM us with your account email address for support and we’ll get back to you when we can

@AlessioPellicc4 We’re currently having some difficulties across the app and website, and we’re working hard to get back up and running ASAP! Thanks for your patience. Feel free to DM us with your account email address for support and we’ll get back to you when we can'

Thank you for your patience last night. We are sorry for the inconvenience this caused and we are working hard to follow up on tweets and messages. Please DM us if you need help or have any questions. You will not be charged for an order you did not receive.

@JamesHa03124776 Hi, please drop us a DM with your email and we can look into this for you.

@M33635342 Hi there, we can look into this for you. Please DM us with your account email address and let us know the details so we can see what has happened. 👉📨

@JoeHoll91304693 Hi there, Thank you for letting us know. We are working to resolve this as soon as we can.

@micalrm Thanks for letting us know – we'll get to the bottom of this for you. If you've already told our Customer Accounts team, they'll take care of it. If not, please DM us with your account email address and we'll follow up as soon as possible.

We’re currently having some difficulties across the app and website. We thank you for your patience as we work hard to get things back up and running ASAP.

We're back up and running and ready for your orders - thanks for bearing with us!

@Ted59704283 We'll look into this for you right away, Ted. We'll escalate it to our Customer Accounts team – please DM us with your account email address.fg

@scorpiocato Sorry to hear this. Please drop us a DM with further information so we can follow this up. -CG

@BritishConfuse We'll look into this for you right away. Please DM us with more information, your account email address and your order details – we'll follow up as soon as possible.

@RowenaJ64656116 Our apologies. If this hasn't been fixed yet, please DM us with your account email address and further details 👉📨 B.E

@susjrndjjw Our apologies, If this hasn't been fixed yet, please DM us with your account email address and further details 👉📨 PD

We’re currently experiencing an issue with our app and website, we’re working hard to get back up and running ASAP. Thank you for your patience.

We’re currently experiencing an issue with our app and website, we’re working hard to get back up and running ASAP. Thank you for your patience.