The I Love Claims & ARC360 Motor Showase is underway. Our team are ready to talk all things #motor #claims at stand 22.   If you're attending, don't miss our Head of Large Loss, Richard Ellwood's showcase session on e-scooters this afternoon.

It's been a great day so far at the MGAA Annual Conference. Our team have enjoyed catching up with visitors to our stand.   Make sure to check out our Claims Solutions UK & Ireland CEO’s panel session on the relationships between #insurers, #MGA’s and #claims TPA’s shortly.

As Pride Month ends, we're thanking our teams for bringing people together with tea mornings to celebrate this important month in the LGBTQ+ community.   With the The Davies Foundation we have been fundraising for The Proud Trust & The Trevor Project. Check out what we’ve been up to…

We won the silver award for Best Measurement in Customer Experience (over 5,000 employees) at the US Customer Experience #Awards 2022 Our colleagues implemented an InsureSight dashboard to centralise claims data and deliver insights to our front line teams #USCXA22 #analytics

Insurers are investing in #automation despite the expensive investment. Our CEO of Claims solutions looks at the effect automation has on operations, and the benefits this has for insurers and their customers with Insurance Business UK Watch here bit.ly/3aaS9Ot #Eclaims

We're looking forward to tonight’s Insurance_post #BIA2022 & celebrating the #insurance industry's best. Thanks to our #automation on low value #property #claims during storms earlier this year, we’re finalists for ‘Claims Initiative of the Year'. Good luck to all finalists!

Well done to all the winners and finalists at Insurance_post's #BIA2022 last night! We’re thrilled to have won the Claims Initiative of the Year – Insurance Partner thanks to all the hard work of our claim’s teams during storms earlier in the year.

We're proud to introduce our Fertility Treatment Policy & have worked with The Fertility Coaching Company. Emma Wedderburn, Group Chief HR Officer adds “I’m delighted we’re one of the first firms in our sector to offer fertility benefits, a key step to a supportive environment”

Craig John, Global Director of #Innovation, shares his insight on how Robotic Process Automation (RPA) can help insurers connect legacy #CX systems in Insurance_post’s recent report – bit.ly/3RdwLIZ

We're thrilled to be shortlisted for ‘Best Use of Technology for Customer Experience – Claims’ at the Insurance Times Tech & Innovation Awards! Congratulations to all the finalists! #ITTechAwards #automation

Can #claims automation improve #CX & surge resilience? Our CEO of Claims Solutions discusses the advantages and pitfalls of #automation for #insurers in her recent interview with Insurance Business UK Read more here - bit.ly/3uOsthr

SM&CR launched in 2016, but has it delivered? Next Tuesday Worksmart Limited discusses the concerns, enhancements, and the cultural impact SM&CR has had in #insurance. Register here bit.ly/3AQdsQ4

Congratulations to our Legal Solutions counter-fraud team. They are shortlisted in 3 categories at this year’s Insurance_post Claims & Fraud Awards. We have also been nominated for our technology platform which uses #automation to enhance #CX in #claims.

We're excited to announce that we’ve completed the acquisition of Asta to extend our global offering with end-to-end support throughout our clients’ lifecycles at Lloyd’s. Find out more here bit.ly/3RHfSqo

Our #Technology team have been shortlisted in 3 categories at this year’s Technology Connected awards! We’ve been working with Caerphilly council to improve lives with cost effective #automation, saving 5000 hours of human time, which was then invested back into the community.

Our CEO of Claims Solutions UK & Ireland was on Modern Insurance Magazine's recent roundtable with other #insurance experts. The discussion focused on the affect #technology has on #claims, the supply chain, and creating fairer customer journeys. Read more: bit.ly/3Pfy60p

Will record-breaking temperatures increase subsidence #claims? Our Director of Client Operations & our Head of Surveying and Field Services compare recent weather with previous heatwaves to see if we can expect a surge in #subsidence claims Read more: bit.ly/3vdZow1

How will the introduction of the FCA’s new consumer duty affect #insurance & #financialservices? In the first of a two-part series, Worksmart Limited consider the published papers, what this means for firms, and their people processes. Sign up here: bit.ly/3OHYsqP

The importance of #customer survey’s is well documented, but how can #CX professionals accurately collect & evaluate feedback? Our Insight Director reveals the best ways to identify areas of improvement, and what to avoid in survey creation Read more: bit.ly/3zAczKh

FCA’s new Consumer Duty regulations oblige financial services companies to place customers at the heart of their business. In his latest blog, Director, Mat Paixao considers the most crucial impacts of the new environment & shares his top tips. Blog: bit.ly/3TU588t