“Kaizen is not an approach that is limited to managers or improvement specialists from a central department. Kaizen is for everyone.”

“In the long run, using a failure as an opportunity to learn creates a stronger organization.”

“If we do not truly listen& seek to understand the perspectives of all ppl in the workplace, regardless of their title or position, ppl will not collaborate constructively in improvement.”

“When employees are allowed and encouraged to creatively contribute to improve their own job performance and their organization in ways that are beyond their job role and scope, it might be surprising what can be accomplished.”

“If there is no sense of trust in the organization, if people are preoccupied with protecting their backs creativity will be one of the first casualties.” Kets de Vries

"Evaluation is now increasingly understood as a learning-oriented, inclusive process, one that informs strategic decisions and supports adaptive implementation." linkedin.com/pulse/localizi…

“We’re taught to focus on the big decisions, rather than the moments where we don’t even realize we’re making a choice. Yet these ordinary moments often matter more to our success than the big decisions.” Excerpt From Clear Thinking Shane Parrish

📢 Two important frameworks launched this week for a healthier, fairer Scotland: 1️⃣ Population Health: tackling root causes of poor health 🔗 gov.scot/publications/s… 2️⃣ Service Renewal: reimagining care to be person-centred & preventative 🔗 gov.scot/publications/h…

“The social rewards for going with the crowd are felt long before the benefits of going against it are gained. One measure of a person is the degree to which they’ll do the right thing when it goes against the popular belief.” From Clear Thinking By Shane Parrish FS

“The people executing established practices say they want new ideas, but they just don’t want the bad ones. And because they so want to avoid the bad ones, they never deviate enough to find new good ones.” From Clear Thinking by Shane Parrish

“Starting something is hard but so too is stopping something. We resist change even when change is for the best.” Excerpt From Clear Thinking by Shane Parrish

“Inertia keeps us in jobs we hate and in relationships that don’t make us happy, because in both cases we know what to expect and it’s comforting to have our expectations reliably met.” Excerpt From Clear Thinking Shane Parrish

“One reason we resist change is that keeping things the way they are requires almost no effort. This helps explain why we get complacent. It takes a lot of effort to build momentum but far less to maintain it.” Excerpt From Clear Thinking by Shane Parrish FS

"When performance is evaluated solely based on quantifiable measures, individuals and organisations may prioritise improving those specific metrics, even if it means sacrificing other important aspects of their work or engaging in unethical behavior." lttr.ai/Ae6Bh

"Innovation can look like it happens overnight, but typically develops step by step. Change mostly comes from building on what already exists and stretching just beyond our current limits." conversational-leadership.net/adjacent-possi…

Great opportunity to work with NHS Lothian Improvement Colleagues and an inspirational QI leader! Jill Gillies 😁

“The NHS app will become a doctor in your pocket, bringing our health service into the 21st century,” Interesting piece in The Guardian theguardian.com/politics/2025/…

Facilitation skills are not just for change & improvement "experts". Every leader should have them. Organisations that integrate facilitation into their leadership approach report more productive & engaged teams, improved innovation & better decision-making. Facilitative