"The common problem at the start of any engagement is the lack of appreciation that change is a change in management thinking." John Seddon

This happens across the NHS in England too.

Lots of good stuff discussed here and applicable across the public sector…👍🏻

This photo begs some in depth analysis from derek guy…🙏

Grateful and hopeful to be a new Q Community Member and receiving this pack today. Thank you Matthew Kalman Mezey for your support and Penny Pereira for letting me in! Looking forward to networking with my fellow Q Members and making a difference to County Durham and Darlington NHS Foundation Trust…💪🏻

It only takes 1 person in a system to stand up & say “This is wrong let’s stop” or “We’re managing decline let’s reform”. But it takes courage in a controlling culture. Finding another brave person & standing together is the start of a rebel alliance; creating impetus for change.

This programme needs to happen - C4 Gogglebox pairings competing in Celebrity Race Across The World…like if you want to see this…

Come on the Middlesbrough FC and Michael Carrick today vs Stoke city - let’s make the hard work you’ve put in to achieve the below position (npxG+xAG) translate to a result to improve the table that counts…#UTB

Both tables looking better this morning… Middlesbrough FC Michael Carrick 👏🏻#UTB

Inspirational work by Changing Futures Northumbria led by Mark Adam Smith captured beautifully by Joseph Rowntree Foundation in this short video. This work proves everyone has a chance of having ‘Somewhere to live, something to do and someone to love…’. youtu.be/HjxeS6XxN4Q?si…

In our latest England 🏴󠁧󠁢󠁥󠁮󠁧󠁿 article, ✨ Donna Hall ✨ explains how a comprehensive, inter-departmental approach is needed to move beyond outdated systems, fostering a culture of questioning and collaboration in public services. zurl.co/9d3Vb

“…tight ship going nowhere…” love this (but also don’t love it as this is ubiquitous and a characteristic of NPM). Great article Donna 👏🏻

Assistance needed for an acute case of postprandial somnolence…

When people say to me that the "NHS has more staff than ever before but is less productive" I tell them about failure demand and how much labour is consumed by not employing a skilled workforce or addressing systemic issues

19. Care workers surprise 94 year old veteran with a pillow of his wife's face after seeing he slept next to her photograph

Brilliant news. I'm quite emotional. Govt has agreed to investigate Council Tax rapid debt collection escalation that is catastrophic for millions. Miss one MONTH'S payment and within six weeks you can have baliffs forcing you to pay for the YEAR plus £100s admin charges.

Just discovered there are two ‘Glasgow’ airports. One in Glasgow (that I thought my wife had booked our flights from) and another (as far away as Edinburgh airport) which we were booked to fly from (PIK). Enjoying a Tennents to recover from the drive in between…😵‍💫

Great news Martin Lewis - this is unacceptable. A better way is to understand that most who don’t pay, can’t pay. I’d be interested to hear your thoughts on this work in the north east that started with council tax debt as a signal… changingfuturesnorthumbria.co.uk/rethinking-p...