Chris Meltham
@ChrisMeltham
22-09-2016 16:44:25
33 Tweets
2 Followers
25 Following
Northern π disappointed that in 9 days Northern have still not responded to my e mail query. Not just poor service but downright rude!
Northern π whilst I appreciate they may be busy I don't think 9 days is acceptable do you?
Northern π It's certainly not ideal. It would suggest there aren't enough people to deal with the volume of enquiries. It needs sorting
Northern π I need a written response hence why I mailed. I'll wait until they can get round to it. Any idea of the current wait time?
Northern π OK. Well it's not your fault but it's really poor service I'm afraid to say. Can you escalate this in your business?