Jonathan Shroyer (@chiefcxofficer) 's Twitter Profile
Jonathan Shroyer

@chiefcxofficer

Chief CX Officer and Quilter | Forbes Council | 2X Exit Founder, 20x Investor Return | Supporting Craft Creators

ID: 1938899581

linkhttp://chiefcxofficer.com calendar_today05-10-2013 21:16:53

2,2K Tweet

24,24K Followers

2,2K Following

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You’re not lazy if you wake up after 8am. You’re not weak if you show vulnerability. You’re not boring if you like documentaries. Everyone’s different.

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Studies show: 73% of customers in the US are willing to switch brands after a single poor customer service experience. Don't neglect your customers.

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Hard skills land you a job. Soft skills land you a career. I put together a free PDF with 10 soft skills everyone should learn. I'll send it your way, just: Like + comment "send" (must be following)

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Dreaming is great. Manifesting is better. Ideation is great. Implementation is better. Planning is great. Execution is better. Preparation is great. Adaptation is better.

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7 different types of rest: → Physical rest → Mental rest → Spiritual rest → Emotional rest → Social rest → Sensory rest → Creative rest We need to shift the conversation. Physical rest is only a piece of the pie.

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The selling environment has changed. We need to adapt: Selling → Helping Marketing → Educating Telling → Showing Pitching → Listening Profit → Customer Satisfaction Do you agree?

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Underrated marketing strategy: Go the extra mile for every client. No one will promote your business more than a satisfied customer.

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What they see: - A satisfied customer What I see: - Someone who'll buy again - Someone who'll refer our work - Someone who values our relationship Invest in customer experience as much as you invest in customer acquisition.

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What people used to value in the workspace: - Free coffee - Annual bonuses - Happy hour What people value now: - Hybrid work model - Focus on mental health - Work-life balance Times change. Priorities change. Your approach has to change as well.

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Feedback is important. But most people give vague feedback. 1. Be specific 2. Be constructive 3. Give compliments 4. Listen back 5. Give actionable steps Feedback for the sake of "feedback" won't cut it.

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7 things to do after 9 pm: ↳ Read ↳ Turn off your phone ↳ Listen to classic music ↳ Bonding time with your spouse ↳ Journal about your day ↳ Practice gratitude ↳ Meditate The best things of life are priceless

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Leadership 101: Take initiative, but respect the contributions of others. Challenge yourself, but recognize your limitations. Trust your instincts, but seek wise counsel. Leaders know how to spot the fine lines.

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Just found this family owned and operated business...today's the day to be a quilter. 25% off fabric, free shipping to US site wide Longarmsupplies.net