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Keith Townsend

@CTOAdvisor

Global Advisor The Futurum Group Host - Six Five Media https://t.co/JXF7Zanecb https://t.co/lY0pFWDyHx

calendar_today03-06-2009 16:05:07

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Keith Townsend
@CTOAdvisor

1 month ago

Thomas must have seen my post asking about displacing customer service reps with AI. He started this analyst Q&A describing a use case of a company taking one million calls a day. That would take 50,000 agents. AI may fill a void that couldn’t be possible.

Thomas must have seen my post asking about displacing customer service reps with AI. He started this analyst Q&A describing a use case of a company taking one million calls a day. That would take 50,000 agents. AI may fill a void that couldn’t be possible. #GoogleCloudNext
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