Looking forward to be part of the CEM Australia Conference this week! #CX #CEMAUS #digitalfuture #digitalCX

Nice analogy Chase Petrey - looking for the golden ticket #CEM2016 MaritzCX, An InMoment Company

Dr. Rachna Gandi from Service NSW takes the stage to talk about customer contact transformation #CEM2016 #CEMAUS

Govt services provider approach equivalent to on-line banking?! Impressive, Dr. Rachna Gandi & Service NSW! #CEM2016 #CEMAUS

Interesting conversations at #CEM2016 #CEMAUS Sydney. Looks like a busy day ahead. EdgeVerve

10B data combos - 1 key pattern=retailer changes to drive $. Power of MaritzCX, An InMoment Company Spotlight Chase Petrey #CEMAUS

"Finding the golden ticket" Chase Petrey from MaritzCX, An InMoment Company - a fun approach to data science! #CEMAUS

"Customer experience strategies will change dramatically over the next 5 years" #CEMAUS #CX #futureCX #customercentric

Speed networking in action at #CEMAUS #CEM2016

Thanks #centracx for the delicious berry smoothie! #CEMAUS

CEM Australia Thanks so much for a fabulous day #CEMAUS, looking forward to more tomorrow

Real customer transformation in progress Yarra Valley Water led by visionary Tarnya McKenzie Amazing story Amazing results Amazing journey ahead #CEM2016

We are back - Day 2 #Cemaus in Sydney. Come and chat to @peterjomonk and Simon Pontifex at the Concentrix stand.

Confronting, but awesome. Realtime audience feedback whilst presenting. Great feature CEM Australia IQPC #CEM2016

Combining the traditional with the new - delivering consistent experience in Omni-channel #CEMAUS @peterjomonk

Building blocks for good #CustomerExperience - Simplicity, Control, Belief & Understanding. #CEMAUS @peterjomonk Concentrix

CEM Australia we had a fantastic week at the #CEM2016 conference, thank you!

What solutions & technologies are trending in today's #CustomerExperience world? Here's the Matchboard take! #CEW17 customerexperienceevent.iqpc.com.au/in-the-spotlig…