People who reply quickly and with sincerity are rare. bit.ly/3LWSMs2 #reply #timelyresponse

Hobbies are great, it’s just that most of us don’t earn a living by pursuing them-unless we turn it into a profession. bit.ly/3s38hHs #entrepreneur #goals

Hold people accountable to shared goals-not just to you. Be public about what others are delivering and how they relate to the overall goals. bit.ly/3vvsasU #accountability #goals

Communicate in a manner that addresses your customers’ interests. People act in their self-interest. This is normal and predictable – be ready. bit.ly/3LynzLO #customer #communication

The risks of taking action based on over-generalizing are huge. bit.ly/3KnQpxj #riskmanagement #overgeneralize

If you don’t already, get your lifestyle in line. Live BELOW your means. This is the most important thing to do to build financial security. bit.ly/3LvQT5P #financialsecurity #financialplanning

A bad prospect makes a bad client. bit.ly/383FImx #merger #acquisition

Use PowerPoint slides sparingly. Packed slides that are poorly done are simply insulting to the audience. bit.ly/39JhIp8 #publicspeaking #presentation

If you manage people you need to understand that trainers can work on knowledge and skills but the boss needs to have an understanding of their people to spark the motivation that leads to lasting change. bit.ly/386gqnM #training #knowledge

Avoid listening to unsolicited feedback – it’s usually given for the benefit of the sender. bit.ly/3Frlr6E #feedback #selfpromotion

Don’t rely on the advice of people who are not successful themselves – anyone can have an opinion, but those with relevant ability are far better sources of advice and do not need to give it to boost their egos. bit.ly/3M7ysER #ability #ego

What is making your customers happy? Building on success is fast and far better than reinventing the wheel. Exploit what you do well. bit.ly/3M7nMGe #customerservice #business

Intelligence does not mean people are skilled at conflict resolution. bit.ly/3stUGci #conflictresolution #intelligence

Sometimes leaders, even those who quite naturally use probability to manage all types of risk, go off the rails when it comes to organizational or people decisions. bit.ly/3FD2xtB #judgment #leadership

Think about building a relationship, not trying to maneuver me into buying something. Feeling manipulated is something people have a reliable way of not liking. bit.ly/3yw7XVM #relationshipbuilding #sales

If you’re looking to serve on a Board of Directors, be articulate about your value. What results have you helped to achieve? bit.ly/3yzxMnF #boardofdirectors #outcomes

During a big change within a company, people need to know what is expected of them and where the company is going. bit.ly/3Nespi2 #change #direction

People will follow leaders who provide a sense of direction that makes sense. But the leader must also provide direction and the resources needed — then get out of the way. Decisiveness is needed to create these conditions. bit.ly/3w9Eu29 #direction #leadership

Do not ask people who are not successful themselves for advice about interviewing or anything for that matter. bit.ly/3PgOuhy ##jobsearch #advice

#MetaLeadership travels well. #decisions @PanMacmillianIndia