"GMs Don’t Get Finance": How This Operator Uses F&I to Outrun the Market My conversation with Chase Channell, General Manager of Victory Honda of Jackson: 2:10 What's Chase's early career background? 2:50 Why transition to car sales? 5:00 First car sales experiences like? 12:36 Why is

Why Most Dealers Fail at Lead Follow-Up—And How Tech Closes the Gap | Industry Spotlight Stream the full episode now, hosted by Sam D'Arc : 0:30 Biggest challenges with internet leads? 1:09 How does AI impact engagement? 7:24 What is generative AI? 10:06 How to implement AI

4x'ing Used Car Sales: This Franchise Dealers Ultimate Pre-Owned Playbook My conversation with JR Toothman, Dealer Principal at Toothman Ford : 0:54 – How can dealerships embrace technology and data? 1:54 – How have dealerships evolved over time? 5:16 – What is your personal

Why a 2x Auction Founder Is Flipping the Wholesale Script—And Paying Dealers When They Sell Cars My conversation with Joe Neiman, President of DealerClub: 1:00 What inspired launching DealerClub? 3:22 How did you revolutionize wholesale auctions? 6:07 Why is trust crucial in

The New Playbook For Vehicle Titling: How One State is Leading the Charge | Industry Spotlight Stream the full episode now, hosted by Sam D'Arc: 0:37 Kimberly's path from teacher to Hudson Auto controller 1:10 Why people get hooked on the car business 1:56 Controllers: vital,

The Road To 900 Cars Per Month: How One Dealer Is Pushing His Team To Sales Excellence My conversation with Brad Wise, Executive Manager at Ferman Chevrolet Mazda: 0:19 How to build business resilience? 1:05 What defines Ferman's leadership legacy? 03:31 How to build winning

From Tesla Exec To The Auction Block: How One Startup Is Turning A Dealer Pain Point Into A Profit Center My conversation with Jimmy Douglas, CEO of Plug: 0:15 Why are EV trade-ins important? 3:09 How did you transition to Tesla? 4:45 Key lessons from Elon

Inside Jack Hollis’ Shocking Toyota Exit: Why He Left—and What’s Next My conversation with Jack Hollis, Former COO of Toyota Motor North America: 0:50 How did Jack's early life shape him? 5:43 What defined Jack's Toyota career beginnings? 12:28 How will dealerships evolve in

The Hidden Variables Driving Used Car Pricing—and How to Exploit Them My conversation with Derek Hansen, VP of Operations at Cox Automotive: 0:15 Biggest inventory challenges today? 0:34 What shaped your career path? 1:08 How is AI changing auto? 3:38 Current market trends to

How Subaru Quietly Took Over the Northeast—And Lessons for Dealers from Its Billionaire Distributor My conversation with Ernie Boch Jr., CEO of SubaruOfNewEngland: 0:16 How did family legacy shape you? 1:37 Key moments in business evolution 5:59 Biggest auto industry challenges

Why Dealers Aren’t Flinching—What’s Driving the Buy-Sell Frenzy My conversation with Alan Haig, President of HaigPartners: 0:18 Current auto market outlook? 2:07 Dealership market health today? 3:19 How tariffs impact dealerships? 10:10 Recent profit trends concerning? 15:55

Beyond the Buzzwords: The Top Tech Dealers Are Leaning Into My conversation with Barb Edson, CMO of CDK Global: 0:38 Biggest industry challenges today? 2:26 Newest solutions for dealerships? 2:53 How does WSIC improve inventory? 6:39 Best payment solutions today? 9:04 Key

Dealers Are Saving Thousands in Labor: How They Solved the #1 Bottleneck in Fixed Ops My conversation with Graham Anderson, CCO & Co-Founder of Kenect: 1:29 How is AI transforming dealerships? 4:24 What shaped your company's journey? 6:52 Why reputation management matters?

The Secret To Scaling: Taking A Single Point To Regional Powerhouse My conversation with Ben Faricy, President at The Faricy Boys: 1:08 What shaped Ben's business journey? 3:14 Best customer retention strategies? 7:49 Why invest in employees matters 12:50 Keys to leadership

The Hunt For Auto Tech's Next Unicorn: Why Silicon Valley Is Betting On Toma—And What It Means For Dealers My conversation with Monik Pamecha, CEO of Toma: 0:33 Why switch from healthcare to auto? 2:29 Biggest auto retail challenges today? 4:31 Why focus on automotive AI?

The Truth About Culture, Cash Flow & Customers—From a Dealer in the Trenches My conversation with Anthony Marino, President of Marino Chrysler Jeep Dodge Ram - Marino Chrysler Jeep Dodge Ram: 1:50 How did the family business start? 6:06 Biggest challenges transitioning in? 11:26 Secrets to

The Human Advantage in Car Sales—And Why Ted Rubin Won’t Let It Die My conversation with Ted Rubin, CEO of @activengageofficial: 1:22 How did Ted start in auto? 2:20 What sparked BDC development? 9:36 Why human interaction matters? 12:14 How AI impacts auto sales? 16:28 Best

You Can’t Be a Leadership Fraud: How Shane Wood Built Dealership-Wide Trust My conversation with Shane Wood, GM at Bruce Titus Automotive Group: 0:34 How has content creation evolved? 1:43 Why consistency beats virality? 4:28 What shaped Shane's career? 8:14 Biggest auto

Cracking the Code on Scaling Car Shopper Experiences in Texas' Oldest Dealership | Industry Spotlight Stream the full episode now, hosted by Sam D'Arc: 1:44 What drove Covert Auto's record success? 3:04 Biggest digital lead challenges 3:56 Why do phone calls frustrate dealers?

Behind the Curtain: Winning Strategies from 29 Dealerships (and the Mistakes to Avoid) My conversation with Johnny Cantrell, Executive Vice President at Shottenkirk Automotive Group: 0:30 What shaped Johnny's auto career? 1:19 Best leadership advice for dealers? 4:06 Managing