The festive season is always busy, so make sure to check out our holiday banking hours in advance 👇

We are aware that some clients are having problems accessing Butterfield Online. We are working to fix this and apologise for any inconvenience.

Butterfield Online service has been restored. Thank you for your patience.

We are aware of an issue with the Butterfield Card Alerts App that is currently preventing users from accessing it. We are working to rectify this but transaction alerts can still be received via push notifications.

We are pleased to report the Butterfield Card Alerts app has been updated. Existing users can download the update from the GooglePlay Store and App Store to rectify any issues. Thank you for your patience.

We are aware that some clients are currently having problems accessing Butterfield Online. We are working to fix this and apologise for any inconvenience.

Butterfield Online service has been restored. Thank you for your patience.

Our Camana Bay Banking Centre has had to close early today due to plumbing repairs. We apologise for any inconvenience. Butterfield Place and Midtown Plaza remain open until 4pm. You can also access your accounts using our Butterfield Online, ATM and mobile banking services.

We are aware that some clients are currently having problems accessing Butterfield Online. We are working to fix this and apologise for any inconvenience.

Butterfield Online service has been restored. Thank you for your patience.

Following the Easter weekend, we are experiencing high call volumes at our call centre and wait times are longer than usual. To help avoid this, clients who need assistance can send a secure message via Butterfield Online and also email us at [email protected]

A friendly reminder, we will be closed on Monday, 15 May, for the public holiday. Saturday Banking will operate as usual tomorrow. Our Banking Centres will reopen on Tuesday, 16 May, at 9am. To access your accounts, please use Butterfield Online and our ATM services.

Saturday Banking will be temporarily suspended effective 15 July 2023, as we allow time for annual training and infrastructure investment initiatives. We will advise when Saturday Banking services have resumed. We apologise for any inconvenience caused.

Please be advised that our Butterfield Place Banking Centre will be unavailable for the remainder of the day. We will reopen on Monday, 14 August at 9:00 am. To access your accounts, please use our Butterfield Online and ATM Services. We apologise for any inconvenience caused.

Please be advised that our ATM at Cox Lumber (Bodden Town) is currently out of service. We will update you again when the ATM is ready for use. Our next closest ATM is located at the Shamrock Road RUBiS station in Savannah. We apologise for any inconvenience caused.

On Friday, 6 October we will be closing our Banking Centres at 2 pm and Butterfield Online will be unavailable from 4 pm as we update our technology systems through the weekend. All services are expected to resume as normal on Monday, 9 October.

We are aware that some clients are currently having problems accessing Butterfield Online. We are working to fix this and apologise for any inconvenience.

Butterfield Online service has been restored, and we are urgently working to process a backlog of transfers from today, which do not need to be resubmitted. Thank you for your patience.

We continue to contact clients impacted by the recent card fraud event, in which no Butterfield systems were compromised, and thank you for your patience. Please be reminded that we will never e-mail you a link or send you an SMS asking for your personal information.

Please be aware all of our Banking Centres will close at 2pm today due to the weather and related road closures. We anticipate reopening tomorrow (Tuesday, 11 June) at 9am. You can continue to access your accounts using Butterfield Online and our ATM network. Stay safe.