Brett Shockley (@brettshockley) 's Twitter Profile
Brett Shockley

@brettshockley

CEO/CoFounder Journey | Board Member | Keynote Speaker | Founder Spanlink & Calabrio | Former SVP/CTO Avaya & VP/GM Cisco | Former Guinness World Record Holder

ID: 74455829

linkhttp://brettshockley.com calendar_today15-09-2009 14:08:47

315 Tweet

958 Followers

363 Following

Brett Shockley (@brettshockley) 's Twitter Profile Photo

My daughter Angela Japuntich and granddaughter continue the tradition - juggling life and business 🤹🏻‍♀️ lnkd.in/evJpBqX

Brett Shockley (@brettshockley) 's Twitter Profile Photo

Great post Emmy! Call Centers for Resilient Companies need new strategies for Security, Privacy and CX. Traditional security secures the network, the app and the device but what about the human... or the person looking over your shoulder?

Brett Shockley (@brettshockley) 's Twitter Profile Photo

Join me for Journey's launch 6/23. Learn as we eliminate Fraud & Friction, transforming the #CustomerJourney lifecycle w/ #TrustedIdentity. #ContactCenters drive new revenue, save millions in expense while blowing away their competition w/ a game changing #CX!

Brett Shockley (@brettshockley) 's Twitter Profile Photo

Join us to launch Journey from stealth and learn about the Power of Trusted Identity to change the customer relationship w/Sheila McGee-Smith & Alex Shockley. Learn more at Journey.ai/launch #NoMoreSillyQuestions #Security #privacy #CX

Brett Shockley (@brettshockley) 's Twitter Profile Photo

Brett Shockley joins Spok BOD. As Spok pivots to cloud-based software solutions, Brett’s knowledge of the SaaS business model and his expertise in R&D and cloud-based software marketing will make a valuable contribution to our Board’s expertise. businesswire.com/news/home/2020…

Brett Shockley (@brettshockley) 's Twitter Profile Photo

Journey’s launch is 11am ET tomorrow morning. Join Sheila McGee-Smith Alex Shockley and me for 1M agents working from home... what could possibly go wrong? Journey.ai/launch

Brett Shockley (@brettshockley) 's Twitter Profile Photo

Thrilled about our partnership with #eventus . Bringing Trusted Identity into many powerful #customerexperience use cases that eliminate both fraud and friction. #nomoresillyquestions #security #privacy #contactcenter

Brett Shockley (@brettshockley) 's Twitter Profile Photo

The EU has just driven up the urgency of complying with Europe’s #gdpr privacy regulations for US and MNC’s. California is driving similar regs in the US with CCPA. Trusted identity is at the core of delivering exceptional custome…lnkd.in/gKAQBfE lnkd.in/gDVf-5N

Brett Shockley (@brettshockley) 's Twitter Profile Photo

Excited about Journey's partnership with Uwe Kreuter's team at CCT Deutschland GmbH. Bringing #security #privacy and an exceptional #customerexperience to #contactcenter customers together. Today's announcement terminating the EU #privacyshield agreement…lnkd.in/gjvUvNw

Brett Shockley (@brettshockley) 's Twitter Profile Photo

Congratulations to the Journey team for becoming a final four finalist in the EnterpriseConnect innovation showcase focused on unique approaches to #ucc security with our Trusted Identity Platform! Thank you Dave Michels! #privacyshield #cybersecurity…lnkd.in/d_V6UdD

Brett Shockley (@brettshockley) 's Twitter Profile Photo

Thrilled w Avaya's strategic investment in Journey bringing our award winning Trusted Identity Platform to Avaya's core cc offers. Our Zero Knowledge Network drives extraordinary CX, protects customer data & streamlines #contactcenter operations. journeyid.com/avaya/

Dave Michels (@davemichels) 's Twitter Profile Photo

.Avaya announced it has made a strategic investment in Amazing Journey yhoo.it/38rEPjU Want to learn more about Journey - check out this timely podcast: Dave Michels and Evan Kirstel #B2B #TechFluencer securely converse with Brett Shockley bit.ly/3ze755k

.<a href="/Avaya/">Avaya</a> announced it has made a strategic investment in <a href="/JourneyAi/">Amazing Journey</a> yhoo.it/38rEPjU Want to learn more about Journey - check out this timely podcast: <a href="/DaveMichels/">Dave Michels</a> 
and <a href="/EvanKirstel/">Evan Kirstel #B2B #TechFluencer</a> securely converse with <a href="/BrettShockley/">Brett Shockley</a> bit.ly/3ze755k
MWardley (@mwardley) 's Twitter Profile Photo

I've been a big fan of #Journey.ai and their technology since I met them. Verification of identify - agent and customer - using government issued documents gets friction out of the interaction upfront. Nice investment Avaya

Dave Michels (@davemichels) 's Twitter Profile Photo

Journey.ai, Inc, Biometric Authentication Capabilities Launch with Avaya Hybrid Cloud Services - Telecom Reseller bit.ly/45HGs90