My daughter Angela Japuntich and granddaughter continue the tradition - juggling life and business 🤹🏻‍♀️ lnkd.in/evJpBqX

Great post Emmy! Call Centers for Resilient Companies need new strategies for Security, Privacy and CX. Traditional security secures the network, the app and the device but what about the human... or the person looking over your shoulder?

Join me for Journey's launch 6/23. Learn as we eliminate Fraud & Friction, transforming the #CustomerJourney lifecycle w/ #TrustedIdentity. #ContactCenters drive new revenue, save millions in expense while blowing away their competition w/ a game changing #CX!

Join us to launch Journey from stealth and learn about the Power of Trusted Identity to change the customer relationship w/Sheila McGee-Smith & Alex Shockley. Learn more at Journey.ai/launch #NoMoreSillyQuestions #Security #privacy #CX

Brett Shockley joins Spok BOD. As Spok pivots to cloud-based software solutions, Brett’s knowledge of the SaaS business model and his expertise in R&D and cloud-based software marketing will make a valuable contribution to our Board’s expertise. businesswire.com/news/home/2020…

Journey’s launch is 11am ET tomorrow morning. Join Sheila McGee-Smith Alex Shockley and me for 1M agents working from home... what could possibly go wrong? Journey.ai/launch

Thank you to everyone who attend today's Journey launch w Sheila McGee-Smith, Eric Krapf and Alex Shockley live from #EC20 bootcamp. See a recording of the session at journey.ai/launch

Great session today - Thank you Sheila McGee-Smith for helping us put together today's launch of Journey.

#nomoresillyquestions !

Thrilled about our partnership with #eventus . Bringing Trusted Identity into many powerful #customerexperience use cases that eliminate both fraud and friction. #nomoresillyquestions #security #privacy #contactcenter

The EU has just driven up the urgency of complying with Europe’s #gdpr privacy regulations for US and MNC’s. California is driving similar regs in the US with CCPA. Trusted identity is at the core of delivering exceptional custome…lnkd.in/gKAQBfE lnkd.in/gDVf-5N

Excited about Journey's partnership with Uwe Kreuter's team at CCT Deutschland GmbH. Bringing #security #privacy and an exceptional #customerexperience to #contactcenter customers together. Today's announcement terminating the EU #privacyshield agreement…lnkd.in/gjvUvNw

When a bootstrapped competitor is growing faster than your venture funded company x.com/Meich/status/1…

Congratulations to the Journey team for becoming a final four finalist in the EnterpriseConnect innovation showcase focused on unique approaches to #ucc security with our Trusted Identity Platform! Thank you Dave Michels! #privacyshield #cybersecurity…lnkd.in/d_V6UdD

Thrilled w Avaya's strategic investment in Journey bringing our award winning Trusted Identity Platform to Avaya's core cc offers. Our Zero Knowledge Network drives extraordinary CX, protects customer data & streamlines #contactcenter operations. journeyid.com/avaya/

Listening to 'TalkingHeadz with Brett Shockley of Journey.AI' at buzzsprout.com/221230/9062156…

.Avaya announced it has made a strategic investment in Amazing Journey yhoo.it/38rEPjU Want to learn more about Journey - check out this timely podcast: Dave Michels and Evan Kirstel #B2B #TechFluencer securely converse with Brett Shockley bit.ly/3ze755k

I've been a big fan of #Journey.ai and their technology since I met them. Verification of identify - agent and customer - using government issued documents gets friction out of the interaction upfront. Nice investment Avaya

Journey.ai, Inc, Biometric Authentication Capabilities Launch with Avaya Hybrid Cloud Services - Telecom Reseller bit.ly/45HGs90

#NewProfilePic