
Ask Virgin Money
@askvirginmoney
Customer support from the team at @VirginMoney. We're here 8am - 8pm Monday to Friday, 8am β 4pm on Saturday and 10am β 3pm on Sunday if you need us.
ID: 2463268225
https://ask.virginmoney.com 25-04-2014 14:09:12
62,62K Tweet
10,10K Followers
81 Following

Virgin Money I wanted to say that Robyn from your mortgage team with whom I spoke yesterday regarding my re mortgage was absolutely amazing!! Never thought I say that I enjoyed a mortgage call but I did she is a massive credit to you π π π

Virgin Money shout out to Paul in your customer service team who dealt with my query brilliantly & gave a great explanation. Plus he sounded like he wanted to be at work unlike some call centre agents who Iβve spoken to in the past. ππΌ

Shout out to Virgin Money for brilliant phone customer service and great UI/UX in their new app π Actually makes me so happy speaking to someone super helpful and being able to do everything I need to and more in an app π Love the ident too π€© #virginmoneyapp #uxiseverything

Ask Virgin Money Excellent customer service from staff working at home and the twitter team, able to resolve a problem in 5mins! Also phoned me back and sent email to check everything was working.


Virgin Money big thank you to Andy G at Crossgates branch Leeds. As a small charity his knowledge and help over the last 2 months have been greatly appreciated. A friendly, professioal, knowledgeable staff member. Difficult times for charities through covid thanks. #ThankYou

Ask Virgin Money just want to say a huge Thankyou for such great customer service! My flight disputes have been super stressful having to deal with 3 different Asian airlines, and you have been so fab so thank you ππΌππΌ

Virgin Money Super efficient credit transfer service- was told up to 10 days but was transferred in less than 24 hours- thank you


Virgin Money thank you so much for the exceptional service given to my elderly parents by Jo who works in your Sunderland branch. She was so supportive and helpful, great customer service.

The Virgin Money credit card app is so slick, what a pleasant experience setting that up was.

Great service at Hartlepool branch of Virgin Money today! Lovely ladies π


Virgin Money just had some excellent friendly and personable service in your branch in Ashton. I forgot to get the ladies name but she was on the counter and had blonde hair. Top notch and a breath of fresh air! Thank you.

Iβm so impressed with my new Virgin Money Credit Card! And the App! Applied via Martin Lewis MSE, was accepted, Balance Transfer 0% interest to Juneβ25 all sorted! π Iβm happy ππ»