Ask Capital One UK (@askcapitaloneuk) 's Twitter Profile
Ask Capital One UK

@askcapitaloneuk

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ID: 946070497

calendar_today13-11-2012 16:14:34

8,8K Tweet

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Ask Capital One UK (@askcapitaloneuk) 's Twitter Profile Photo

Unfortunately, we've been unable to fix the technical issues impacting our servicing channels this evening as hoped. We'll continue to work on getting this fixed. Please try in the morning and sorry, we know this is frustrating.

Ask Capital One UK (@askcapitaloneuk) 's Twitter Profile Photo

Our account service channels are back up and running. Sincere apologies for the inconvenience caused yesterday, and thank you for your patience.

Ask Capital One UK (@askcapitaloneuk) 's Twitter Profile Photo

After a brief period back up and running, we're sorry to say that we're experiencing technical issues again. Please bear with us while we work to resolve this as quickly as possible.

Mo (@mohitbehl24) 's Twitter Profile Photo

Capital One UK Spoken to a member of staff in that card disputes team in Notts. Given the Thomas Cook issue, she was really helpful and cared! Thank you

Ask Capital One UK (@askcapitaloneuk) 's Twitter Profile Photo

We’re here to help our customers impacted by the Covid-19 situation. For guidance and information please visit: capitalone.co.uk/coronavirus

We’re here to help our customers impacted by the Covid-19 situation. For guidance and information please visit: capitalone.co.uk/coronavirus
Ask Capital One UK (@askcapitaloneuk) 's Twitter Profile Photo

We're sorry our call wait times are longer than usual. Please find more ways to reach us and other updates here: capitalone.co.uk/coronavirus

We're sorry our call wait times are longer than usual. Please find more ways to reach us and other updates here: capitalone.co.uk/coronavirus
Ask Capital One UK (@askcapitaloneuk) 's Twitter Profile Photo

Sorry, we're unable to take calls tomorrow (22.03.20). Please use digital service channels or call us next week. Thank you for your patience during what we know is an unsettling time.

Ask Capital One UK (@askcapitaloneuk) 's Twitter Profile Photo

To protect our staff, we’re closing our call centre for one day this Sunday. You can still get in touch by secure message through your online account. Don’t forget you can make payments and manage your account with our 5 star mobile app too. Find out more: capitalone.co.uk/coronavirus

To protect our staff, we’re closing our call centre for one day this Sunday. You can still get in touch by secure message through your online account. Don’t forget you can make payments and manage your account with our 5 star mobile app too.
Find out more: capitalone.co.uk/coronavirus
Ask Capital One UK (@askcapitaloneuk) 's Twitter Profile Photo

Our call centres will be closed on Sunday. We'll be back on Monday. You can still contact us by sending a secure message through your online account. Or use the Capital One app to manage your account. Find out more on our website capitalone.co.uk/coronavirus

Capital One UK (@capitaloneuk) 's Twitter Profile Photo

You’ve been using our mobile app and website, rather than calling us. This means we’re helping our more vulnerable customers, more quickly. We really appreciate it and it really helps. Thank you.

Ask Capital One UK (@askcapitaloneuk) 's Twitter Profile Photo

Our five-star rated app is the quickest and easiest way to do pretty much anything on your account. Search for ‘Capital One’ in your app store to download.

Ask Capital One UK (@askcapitaloneuk) 's Twitter Profile Photo

If you are on a call with our customer service team at 11am today, they may pause to take part in the two minute silence for #RemembranceDay. Thank you for your patience and understanding. #WeWillRememberThem

If you are on a call with our customer service team at 11am today, they may pause to take part in the two minute silence for #RemembranceDay.
Thank you for your patience and understanding. #WeWillRememberThem
Ask Capital One UK (@askcapitaloneuk) 's Twitter Profile Photo

FYI 📢 Laura and Adil from our social team will be taking a break from 24 December until 4 January. So things might be a bit quiet here right now! We’re still here if you need us. Send us a secure message online or give us a call. More info here capitalone.co.uk/support/contac…

FYI 📢 Laura and Adil from our social team will be taking a break from 24 December until 4 January. So things might be a bit quiet here right now!
We’re still here if you need us. Send us a secure message online or give us a call.
More info here capitalone.co.uk/support/contac…
Ask Capital One UK (@askcapitaloneuk) 's Twitter Profile Photo

FYI 📢 we're taking a break from social media over the next few days. Send us a secure message online or give us a call if you need to get in touch.

FYI 📢 we're taking a break from social media over the next few days.
Send us a secure message online or give us a call if you need to get in touch.
Ask Capital One UK (@askcapitaloneuk) 's Twitter Profile Photo

FYI 📢 we're taking a break from social media over the next few days. Send us a secure message online or give us a call if you need to get in touch.

FYI 📢 we're taking a break from social media over the next few days.
Send us a secure message online or give us a call if you need to get in touch.
Capital One UK (@capitaloneuk) 's Twitter Profile Photo

Our Social Media team is taking a short break today 🎅 If you need us urgently, give us a call using the number on the back of your card ❄️

Our Social Media team is taking a short break today 🎅 If you need us urgently, give us a call using the number on the back of your card ❄️