Amanda Sutton (@amandaksutton) 's Twitter Profile
Amanda Sutton

@amandaksutton

ID: 910642682707537921

calendar_today20-09-2017 23:11:49

240 Tweet

170 Followers

100 Following

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I'm an honoured member of the Proud and Diverse Cumbria committee and happy to say big things happening in West Cumbria are coming soon!

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A huge thank you to the amazing staff (Bob and Laura and the man on reception whose name I didn't catch) at A&E WCH 3am this morning for taking excellent care of my wife having an asthma attack. THANK YOU. Laura Heaton (she/they) is doing well and I'm looking after her. North Cumbria Integrated Care NHS Foundation Trust

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I am posting managers quick FTSU tips over next 2 weeks. North Cumbria Integrated Care NHS Foundation Trust #ftsu National Guardian's Office 💙 1. Encourage workers to speak up in daily working life, including team meetings, supervisions and informal chats. Remind them that speaking up does not have to involve a formal process

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FTSU tips for managers North Cumbria Integrated Care NHS Foundation Trust National Guardian's Office 💙 2. Thank workers who speak up and give them feedback if necessary. This doesn't have to be detailed but to reassure you have listened and taken appropriate action. You should also ask for feedback from the speaker.

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FTSU tips for managers North Cumbria Integrated Care NHS Foundation Trust National Guardian's Office 💙 3. If you have concerns of your own, be a positive role-model by speaking up yourself. It is always good to remember what it's like to be that person so you can empathise when someone speaks up to you.

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FTSU tips for managers North Cumbria Integrated Care NHS Foundation Trust National Guardian's Office 💙 4. Familiarise yourself with your organisation’s speaking-up arrangements. NCIC staff, look out for the soon to be published new policy which details a load of useful contacts, internal and external, including mine!

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FTSU tips for managers North Cumbria Integrated Care NHS Foundation Trust National Guardian's Office 💙 6. Shift the focus from WHO has spoken up to WHAT is being said. Change blame from what I am hearing into what can be learned. It helps to think "would I react the same if it was being said by someone else" .

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FTSU tips for managers National Guardian's Office 💙 North Cumbria Integrated Care NHS Foundation Trust 7. Be aware of the barriers preventing workers speaking up. These include perceptions that nothing happens, it's not their job, they will be ignored or face negative response.

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FTSU tips for managers National Guardian's Office 💙 North Cumbria Integrated Care NHS Foundation Trust 8. Work hard to understand the barriers that colleagues from minority ethnic communities or international recruits, LGBT+, people with disabilities and long term conditions or any other protected characteristics, might face.

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FTSU tips for managers North Cumbria Integrated Care NHS Foundation Trust National Guardian's Office 💙 9. Accept that not everyone will feel comfortable speaking up to their line manager. This is not necessarily a reflection on your abilities, it could be for many reasons. Ensure workers know who they can speak to other than you.

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Our eldest is at Uni in Salford and studying Film Production. A group of them are looking for funding for their short film. If anyone wants to contribute here is the link. gofundme.com/f/crowd-fundin…