🌟 Celebrating South Africa's top mobile apps! Congrats to all the winners in Communication & Entertainment, Finance, Food Delivery, and Retail/E-commerce categories for delivering great customer experiences! #CX #SouthAfrica alternacx.com/south-africa-e…

🚨 COMING SOON 🚨 oCX EMEA Neobanks Report 2025. We are excited to share that our newest oCX insights will be released soon covering digital banking apps across Europe, Middle East, and Africa! #EMEA #Neobank #CX

📱 Which EMEA neobanks lead in customer experience? Our new oCX Report analyzes 130K+ reviews across 40 EMEA neobanks Download: alternacx.com/emea-neobanks-…

19 Mayıs Atatürk'ü Anma, Gençlik ve Spor Bayramımız kutlu olsun! Geleceğe umutla bakan, enerjisiyle ilham veren tüm gençlerin bayramı… Atatürk’ü saygıyla anıyor, genç ruhumuzu her daim canlı tutuyoruz!

🏦 South Africa's Big Three banks(Absa Group, FNB South Africa Standard Bank ZA) dominate digital banking: 📊 76% vs 56% positive sentiment 🔒 Superior reliability 🏆 Consistent trust scores It's not incremental—it's a different approach entirely. alternacx.com/blog/south-afr…

We are excited to announce our collaboration with getirfinans! 🌟 Alterna CX will power the Voice-of-the-Customer (VoC) and Customer Experience program for getirfinans! 💳

🏪 South Africa's Top 3 e-commerce apps dominate digital retail: takealot, MyRunway.co.za & Superbalist aren't just better—they're playing a different game entirely. Full analysis: alternacx.com/blog/south-afr… #DigitalRetail #SouthAfrica #ECommerce

🚀 New blog: Top 5 Voice of Customer Challenges Midmarket Companies Face If you're in midmarket CX, you know the struggle The reality? These obstacles become competitive advantages with the right approach. alternacx.com/blog/top-5-voi…

🏀 Game 6 tonight! Our NBA app analysis shows: - 40% of users face streaming issues during Finals - League Pass blackouts frustrate paying customers - Free ABC broadcast = most reliable option - Smart fans use backup viewing methods alternacx.com/blog/nba-final…

Türkiye'nin lider optik markası Atasun Optik ile ortaklığımızı duyurmaktan heyecan duyuyoruz! 👓 #AlternaCX #AtasunOptik #MüşteriDeneyimi

⚡What sets the most popular EMEA neobanks apart? Revolut, Wise, Monzo 🏦, @N26, and Starling Bank achieve 68% vs 50% positive sentiment compared to competitors. 📖 Full analysis: alternacx.com/blog/what-sets… #Neobanks #DigitalBanking #EMEA #Blog #CX #CustomerExperience

With our Generative AI powered Insight Miner feature, turn customer feedback from multiple channels into meaningful insights in seconds. 📤 Upload data easily with excel, api or 100+ ready data sources 🔍 Discover emerging patterns 👥 Reveal key customer segments

Why choose between surveys and AI when you can have both? 🤖📊 At Alterna CX, we combine traditional surveys with AI-powered insights for deeper customer understanding. ✅ Data collection ✅ AI analysis ✅ Seamless integration ✅ Full visibility #CustomerExperience #CX

🌍 At Alterna CX, we embrace a remote-first culture.🌟 Our teams, located in the U.S. and Turkey, work together seamlessly, using technology to stay connected and deliver great customer experiences. #RemoteFirst #Teamwork

Why wait weeks for CX insights when you can get them in minutes? ⚡ 🚀 Deploy surveys fast 🚀 Real-time dashboards 🚀 AI-powered insights 🚀 Zero-code customization 🚀 100+ feedback sources Speed isn’t just an advantage – it’s everything. #Speed #CustomerExperience #CX

📊 Measurable results that matter: CarrefourSA boosted their store NPS score by 10 points in just 1 year! 📈 Through strategic analysis and operational optimization, their e-commerce delivery team transformed campaign processes and achieved sustainable excellence. 🎉 #CX #NPS

📉 Gen Z & Gen Alpha don’t fill long surveys — they share on ⭐ app reviews, social posts & DMs. To understand them, you need to listen where they already speak. 👉 See our ready integrations: alternacx.com/integrations #GenAI #GenZ #Surveys #CustomerFeedback #CX

⚡ AI in CX isn’t about more scores. It’s about turning signals into action—fast. Every minute of waiting erodes trust. Every second of action builds it. 👉 Speed of response = speed of trust. Book your demo: alternacx.com/book-demo/ #CX #CustomerExperience

It’s almost here: Programmers’ Day 🎉 the 256th day of the year! Why 256? It’s a key number in computing (0 to 255 in an 8-bit byte). Thank you to all programmers, especially our Alterna CX team, for turning code into impact. 👩‍💻👨‍💻 #ProgrammersDay #CX #CustomerExperience

Mavi Jeans has chosen Alterna CX as their partner for Voice-of-the-Customer (VoC) and Customer Experience programs! 🌟 Together we’ll capture, analyze & act on customer feedback to boost loyalty and elevate CX across 34 countries. #CustomerExperience #VoC #CX