'5 million people across the country are facing a negative budget - that means the money they've got coming in through benefits or work isn't enough to cover the most basic essentials' Citizens Advice's Emer Sheehy reacts to inflation rising to 2.2% itv.com/news/2024-08-1…

This morning Citizens Advice has published a report on the ongoing challenges people are facing with energy affordability, and the need for better targeted support ahead of a challenging rise in the price cap and a difficult winter for our clients. citizensadvice.org.uk/policy/publica…

With energy bills set to rise by £150, new @citizensadvice research finds that one in four people are so concerned about the rising price of energy this winter that they could be forced to turn their heating or hot water off. A thread👇

Dame Clare Moriarty, chief exec of Citizens Advice for England and Wales, tells #R4Today that the government needs to 'recognise the need for targeted support' for people struggling with energy bills, ahead of a meeting with the energy minister and industry leaders later today.

Heat networks provide an essential service but they aren't regulated, leaving consumers dangerously exposed to harm. In this podcast I talk about CitizensAdvice's new role as the consumer advocate, and our priorities for incoming regulation. hubs.li/Q02Phg250

Ofgem’s new Consumer Confidence vision identifies key areas that we’ve been highlighting CitizensAdvice - improving billing and smart metering and driving better consumer outcomes on the road to net zero. We now need to see this flow through to policy change as soon as possible

2.25m households on Universal Credit get less income than they should due to deductions for debt. The system - advance loans in particular - quite literally creates and perpetuates problem debt for people on already low incomes. Change is well overdue.

As Ofgem commits to improving standards in the energy sector, we explain why a new Consumer Duty is vital to improving trust and building consumer confidence in the new energy services that will get us to net zero wearecitizensadvice.org.uk/if-people-dont…

New report out today from CitizensAdvice, the first of ongoing work to look at how social tariffs can be better designed to target support to those most in need, to ensure they can have access to essential services. But, there are some fixes that can be made now. More 👇🏾👇🏾

We are recruiting for 3 Policy Researchers (2 Energy & 1 Post & Telecoms). Come and work with me CitizensAdvice! Or alternatively share it on your networks: jobtrain.co.uk/citizensadvice…

Insulating homes and upgrading heating systems will be vital to reaching net zero - and can make our homes warmer and cheaper to run. But when installations go wrong, consumers can struggle to get resolution, even when they’ve used accredited installers under Govt schemes

📢GREAT JOB ALERT📢 We're recruiting CitizensAdvice for new Senior Policy Researchers to come and help us fix the biggest problems facing society. Check out the🧵for a quick tour of the role. Or crack on and apply right now here⤵️ jobtrain.co.uk/citizensadvice…

The Energy Crisis Commission (ECC) recommends that the UK accelerates its transition away from gas, increases energy efficiency in homes and improves targeted support for vulnerable energy customers to protect against future price spikes. #EnergyCrisis #GasCrisis

1/ A new report out today from the Energy Crisis Commission shows energy experts are backing the Labour Government’s mission for Clean Power by 2030 energycrisiscommission.uk 🧵 👇

Really excited to get our first blog as a heat networks team out. We talk about our new role as the statutory advocate for heat networks, what we'll do, and how we'll do it. Please get in touch with the team if you'd like to know more or get involved!

Tom MacInnes, director of policy at Citizens Advice, tells #R4Today the Budget is a 'great opportunity' for the Chancellor to help 'some of the people who have been particularly badly hit', including private renters and people with disabilities.