Colossal #airbnbfail : when you book and pay for a reservation and use the check-in instructions (garage door code) only to find people actually living in the reserved property. And then have no place to stay. Airbnb

Cara Sosenko Reilly Hi Cara, thank you for mentioning this to us, and we do apologize for any inconvenience involved. Allow us to look into this one, and we'll ensure you get the correct assistance. Can you please DM us your full name, email address and phone number on the account? twitter.com/messages/compo…