Your employer should pay you on time for work that you’ve done. ➡️ You can challenge your employer if they haven’t paid you or you’ve been underpaid. We can help you understand your rights ⤵️ bit.ly/45ntE9f

The Tyne Bridge will be closed to traffic tonight (Mon 18th) and tomorrow night (Tues 19th) from 8pm until 5am to enable repairs to the Great North Run signage on the eastern side. Pedestrians + cyclists will still be able to use the bridge but will be diverted around the works.

If you get a text asking you to pay to get your parcel or reschedule the delivery, it’s usually a scam. ❌ Don’t click any links - delivery companies won’t ask you to pay them through a link in a text. Check our advice ⤵️ bit.ly/3VDCtbh

If you’re having trouble with your heat network supplier, the Citizens Advice consumer service can help. Contact a specialist adviser ⤵️ bit.ly/4nLaces

If you're finding it hard to pay your mortgage, you might be able to: ➡️ Reduce your household costs ➡️ Switch to a cheaper mortgage deal ➡️ Reduce your mortgage payments Find out more ⤵️ bit.ly/3F9jPlS

You might feel you're working too many hours if you’re working overtime a lot. ✅ Make sure you know what your contract says about doing work on top of your usual working hours. Here’s what you need to know ⤵️ bit.ly/4cUJ33E

We’re proud of our award-winning contact centre here at Citizens Advice Gateshead – but what makes us tick? It all comes from creativity, teamwork, and a culture that embraces learning. Read the full article to see how we do it: bit.ly/3WpEpnr

We’re proud of our award-winning contact centre here at Citizens Advice Gateshead – but what makes us tick? It all comes from creativity, teamwork, and a culture that embraces learning. Read the full article to see how we do it: bit.ly/3WpEpnr

Universal Credit is changing for everyone from April 2026. The ‘standard allowance' is increasing and you might be affected if you get additional payment for long-term health conditions or a disability. There is more information ⤵️ bit.ly/4hWlJpj

🤔 Are you under 18 and thinking about employment? Know your working rights before you start. Check the number of hours you should work and what pay you can get ⤵️ bit.ly/3TICCs4

This #CarersRightsDay we're sharing more about what rights you're entitled to 💙 From flexible working to financial support - make sure you know exactly what help is available to you. Find out on our website ⤵️ bit.ly/47FEJ80

You might have to go to court as a witness in a criminal court if: ➡️ You’re the victim of a crime ➡️ You witnessed a crime ➡️ Someone you know has been accused of a crime We can help you understand what this involves ⤵️ bit.ly/3WUupmg

📦If your order hasn’t been delivered in the location you agreed, it's the seller's legal responsibility to sort out the issue. Check what steps you can take ⤵️ bit.ly/4lkuytX

Shopping online for #BlackFriday? Stay on the lookout for scams by checking for signs of fake online shops. You can search for the company’s details on GOV.UK to see if they’re a registered company or not. Our advice can help ⤵️ bit.ly/4mMvEQ8

Are you facing problems with damp in your home? It’s your landlord’s responsibility to find out what’s causing the damp. Here’s what you need to know ⤵️ bit.ly/3X2JzWN

There are some things to consider if you’re thinking of resigning from your job. ➡️ If you or your partner get any benefits like Universal Credit, check if stopping work will affect them. Find out how your benefits might change when resigning ⤵️ bit.ly/4oPB7Gn

We’re supporting National Energy Action’s #FuelPovertyAwarenessDay because evidence shows that living in a cold home can affect academic attainment. This should not be happening to millions of children across the UK.

🏡 Are you moving home? Let your energy supplier know so you don’t end up paying too much for your gas and electricity, or paying for energy you didn’t use. Read our online advice ⤵️ bit.ly/4oRsXxu

There are some steps you can take to stop getting nuisance calls and texts that you don’t want. You can register for free with the Telephone Preference Service to reduce nuisance calls. Check our advice ⤵️ bit.ly/44cE8cf

🏠 If you share a house with someone, it’s important that you understand how your tenancy is organised. This can impact your rights and responsibilities. Our online advice can help you ⤵️ bit.ly/3Us0jVY