@jahobri Follow us on DM. Send your registered email address with AVG via Direct message, so we can check your account and help you. ^GG

@IamSkylandMusic Thank you for reaching out to us with your concerns. Yes, unfortunately, we do not have that option in our latest version.

@IamSkylandMusic We can expect this feature in the upcoming updates. Sorry, it's not possible to reinstall the older version anymore.

@IamSkylandMusic We have updated our program to the latest version 2017 and if you have older version installed,

@IamSkylandMusic virus definitions will not be up to date.

@SwedishRBLOX We understand your disappointment, are you trying to install our paid version or free version?

@SwedishRBLOX Do you have any other security program on your device? Awaiting your reply.

@SwedishRBLOX Thank you for your confirmation, I wish to inform that you are now connected to AVG support for home products.

@SwedishRBLOX To assist with this beeter, please contact AVG Business technical support using below link. avg.com/us-en/customer… Thank you.

@julien_svk Sorry, we do not speak your language. Could you please contact us in English? We will be waiting for your response ^GG

@conorkelly94 We apologize for the inconvenience, please share a screenshot of the pop up from AVG, so we can help you. (1/2)

@conorkelly94 Use the link to show how to create a screenshot : avgread.me/1aZxsAV (2/2) ^GG

@conorkelly94 If you've installed AVG PC TuneUp trial, please remove it from control panel. This would remove pop up from AVG PC TuneUp(1/3)

@conorkelly94 You can control the frequencies of the pop ups using the instructions : AVG Zen -> Anti-Virus free -> Menu (2/3)

@conorkelly94 General -> Pop ups. Change the pop up settings, also enable "Scan for potentially unwanted applications (PUAs). (3/3) ^GG

@conorkelly94 Whether you are referring passive mode as silent mode?(1/3)

@conorkelly94 If yes, please change it to normal mode since AVG protection will get disabled in passive mode. (2/3)

@conorkelly94 No problem, scan option for PAUs can be disabled. (3/3)

@conorkelly94 Thank you for screenshot. You are correct, silent mode reduces the campaign popups. We appreciate your valuable efforts. ^VS

A false positive detection occurred today with release of virus database 15152, affecting AVG 2013-16, marking certain files as malicious. We worked swiftly to release an update and we are continuing to work with our customers to ensure it is properly resolved on their ends.