5 Top Focus Areas for GSS/GCCs in FY22 itservicesdelivery.wordpress.com/2021/10/18/5-t…

Service Innovation in the Next Normal (FY22)! itservicesdelivery.wordpress.com/2021/10/27/ser…

Top Innovation barriers in Enterprises! itservicesdelivery.wordpress.com/2021/11/03/top…

The Perils of poor customer service itservicesdelivery.wordpress.com/2021/11/10/the…

Service Innovation needs Design thinking strategy and we dont seem to have many choices here. A right balance of providing seamless customer experience and sustaining the market share is key! itservicesdelivery.wordpress.com/2021/12/01/ado…

Six Critical Data Security Factors Before Commencing the SaaS Journey! itservicesdelivery.wordpress.com/2022/01/12/six…

Pandemic-driven Customer Service Dynamics itservicesdelivery.wordpress.com/2022/02/02/pan…

Time is the most critical components perhaps for Innovation. Focussed Time drives to deliver clear vision during the ideating stages and bad time management can challenge your thought leadership on time to deliver to the market. itservicesdelivery.wordpress.com/2022/02/17/tim…

Cloud Migration has become ask of the day! However, the preparedness of the parties involved to make it happen holds the key to making it seamless. Many a times, the culture gets in the way of some of these transformations. itservicesdelivery.wordpress.com/2022/08/10/clo…

Global Centers: Beyond Technology & Operations itservicesdelivery.wordpress.com/2022/08/12/glo…

Innovation Leadership itservicesdelivery.wordpress.com/2023/01/02/inn…

Service (SaaS) cost optimization refers to the process of minimizing the expenses associated with using a SaaS product or service. This can involve a variety of different strategies and techniques. This article discusses few of them. itservicesdelivery.wordpress.com/2023/01/04/saa…

Anonymizing data involves obscuring or removing personal information to safeguard individuals' privacy that include substitution, masking or generalizing data, etc.We discuss few pertinent factors around this topic here.... itservicesdelivery.wordpress.com/2023/01/11/sec…

Resistance to learning can harm an individual by limiting their potential for growth and development. It can prevent them from acquiring new skills and knowledge, which can ultimately limit their opportunities and success in various aspects of life. itservicesdelivery.wordpress.com/2023/01/13/why…

Innovative Leadership -1: The Visionary itservicesdelivery.wordpress.com/2023/01/16/inn…

Testing Challenges for AI/ML applications itservicesdelivery.wordpress.com/2023/01/18/tes…

Innovative Leadership: 2 – The Creative Leader itservicesdelivery.wordpress.com/2023/01/20/inn…

In this sequel 3 of the Innovative Leadership series, we discuss Risk Takers. Risk-taking is a vital quality for a leader, but it should be done strategically and with calculated decision-making. itservicesdelivery.wordpress.com/2023/02/17/inn…

Innovative Leadership – 4: The collaborative leader itservicesdelivery.wordpress.com/2023/02/17/inn…

Innovative Leadership 5: The Adaptable Leader itservicesdelivery.wordpress.com/2023/02/17/inn…