@rebeu666 We understand your concern, Abel! We'd like a member of our team to look into this issue. When you have a moment, please leave your details here: amzn.to/2VqkYL2. ^AW

@rebeu666 Thank you. We can confirm we've received your details. We'll be in touch shortly. ^BL

@rebeu666 We just followed up

@rebeu666 Amazon Nous sommes désolés de votre situation. Malheureusement, nous ne donnons pas d'avis juridique. Peut-être faire appel au CJP du Québec de votre région?

@rebeu666 Hey there, we apologize for the inconvenience. Can you please provide your 8 digit case number so we can look further into this matter. Thanks.