Merchant Centric’s proprietary Theme Performance Scores identify the ratio of positive and negative reviews with mentions of key themes like Order Accuracy, Timeliness, and Guest Satisfaction. Check out the QSR magazine to see our TPS in action! bit.ly/3vgNyBn

Focusing on the performance of key themes allows everyone in the organization to participate in the solution...which helps drive success. Make sure your team can see the measured fruits of their joint labor. Learn more here!: bit.ly/3RhZwna

Our easy-to-navigate dashboard makes it simple for managers and franchisees to keep an eye on their locations, and even see how they’re stacking up against the competition as well as top performers within your brand in your system. Learn more here: bit.ly/3FFYUCX

We are honored to be the trusted choice of leading Veterinarian groups across the country and recommended by experts within the field. To learn more on how we can serve your practice, check here: bit.ly/3S6L7u9 #MerchantCentric #Veterinary

Are you using your guest feedback to drive sales? Get insights and actions to beat your national and local competitors with our Competitive Performance Analytics℠. To learn more about Competitive Performance Analytics℠: bit.ly/3L5MzJv

With more than 1 billion online reviews collected and analyzed, Merchant Centric's comprehensive data delivers top-tier competitive intelligence for your brand. Learn more about Merchant Centric's Competitive Intelligence tools: bit.ly/3DoXD42

Have you ever left feedback for a business and felt it was sent into a dark abyss? Your brand can do better. Merchant Centric's Contact Us feedback collection system allows your brand to collect guest feedback with one link. Learn more here: bit.ly/3LdAvrl

Do you know which themes are being praised or criticized by your guests? As seen in our QSR magazine feature, our Theme Performance Scores indicate key themes saw declines, with guest perception of Staff Dedication showing a big decline in the second half. bit.ly/3S90m5R

Our real-time insights make tough decisions clearer and simpler for many brands. Shannon Gewinner, a CEO Consultant at Eggs Up Grill, shares how Merchant Centric provides well-versed technology and is a pleasure to work with. To learn more, check here: bit.ly/3c7PN3l

You know guest feedback is important to your business, and turning it into actionable insights can increase sales. With Merchant Centric you can combine guest reviews with transaction data at the location level to identify which issues are impacting sales. bit.ly/3SrEWRY

With online engagement increasing, maintaining your brand's relationship with guests can be challenging. Thankfully, the STARS platform makes authentic engagements easier than ever. Learn more about how STARS can benefit your online engagement: merchantcentric.com/stars-platform/

Merchant Centric can help protect your brand from malicious attacks from scammers, disgruntled employees or upset customers, as well from unfortunate circumstances. To see our best practices, check out our feature in Inc. Magazine: inc.com/tim-crino/fake…

We hope you can join us at the 2022 Fast Casual Executive Summit Summit in Indianapolis on October 9-11! Register for our Brain Exchange, "Using Guest Data to Drive Sales," on the 10th and learn how to turn guest feedback into actionable insights. See you there!

Our 2021 National Restaurant Report identified an increase in food-related complaints between Jan. 2021 & Oct. 2021, primarily driven by an increase in complaints for Quality/Flavor, while praise remained relatively unchanged. Download the 2021 report: bit.ly/36T8rKc

Today's the day! We're excited to be at the Fast Casual Executive Summit Summit this year. Join us at 3 p.m. for our Brain Exchange as we discuss how fast casual brands can use guest feedback to drive sales. You won’t want to miss it!

The 2022 FastCasual Executive Summit in Indianapolis was a fantastic event. We were grateful to host a Brain Exchange session while seeing new and familiar faces. Next is the Restaurant Finance & Development Conference in Las Vegas (Nov 14-16). We hope you can join us!

Online schemers are getting wiser & trickier to handle. Do you know what to do if your brand falls prey to an attack? To stay ahead of scammers, we've outlined eight ways your brand can take control of the battle before it begins. Read the blog post here: merchantcentric.com/blog/eight-tip…

Merchant Centric is proud to replace data-induced headaches with clear, constant peace of mine. Thank you, Janis, for your kind review!

Looking to protect your brand against scams and suspicious reviews? Read our latest blog post, Eight Tips to Protect Your Brand’s Online Reputation, to learn about our best practices for protecting your location pages from malicious activity. merchantcentric.com/blog/eight-tip…

Want to know something spooky? There are now more ways than ever for scammers to attack your brand’s online reputation. Are you vulnerable to such attacks? Learn how to prevent & protect your brand from attacks by reading our feature in @INC online: inc.com/tim-crino/fake…