Our Voice of the Consumer Survey 2024 collected the perspectives of more than 20,000 consumers across 31 countries and territories on a wide range of issues, and explores six key imperatives companies can execute to strengthen the confidence consumers have in them and shrink the

-->Understanding Human👫👬 Experience: Unravelling the 🤜🤛Nexus of Transactions, Interactions, Services and Experiences 🫶tinyurl.com/ajxeymcy#Human… #cx #custserv #EX #ROX #ExperienceEconomy #FutureOfWork #FutureBack #InfiniteJourneys #crypto #DesignThinking #DeFi #DAOs #Web3 #NFTs

<->Nuances, Differences 🏄: Service Design 🧑‍🎨 vs Experience Design in Customer Experience 🧑‍🎤tinyurl.com/2hxvfyhj
#ServiceDesign #ExperienceDesign #CommunityOfSolvers #HumanLedTechPowered #GenAI #HumanExperience

#ReimagineDigiital #TransformNow #TheNewEquation

ANI vs AGI. #Genesis #HumanExperiences #HX #CX #EX #GenAI #LLMs #aiops #TrustedAI #EthicalAI #ResponsibleAI #FutureOfWork

How #AI

is supercharging #work right now

fastcompany.com/91127403/how-a… #fintech #furureofwork #ArtificialIntelligence #MachineLearning #GenerativeAI #GenAI Fast Company Canva

-->Balancing ⚖️HX by Powering 🔋Up CX🧑‍🤝‍🧑 and EX 🌠:

AI 🤖 in Customer Experience ➕ Employee Experience: Finding 🏄Balancehttps://tinyurl.com/mr472a7p#CX #HX #CustExp #CustServ #EmployeeExperience #EX #ROX #ExperienceEconomy #FutureOfWork #FutureBack #InfiniteJourneys #crypto

-->Why the Human Experience 👪 is Powered by Trust 🤝in AI 🤖: Framework to Embrace 🫂 AI Ethically and Sustainably 🪐🌴🌊tinyurl.com/4heuydub#Genes… #GenAI #HumanExperience #AI #TrustByDesign #aiethics #EthicalAI #aiops #CustServ #HX #TrustedAI #ResponsibleAI #EthicalAI

It's Too Late to Stop Bring Your Own AI. So Get Your BYOAI Strategy In Place reworked.co/digital-workpl… #digitalworkplace

Good read

100 #articles on #GenerativeAI

mck.co/3UNUh1F #fintech #AI #MachineLearning #ArtificialIntelligence #GenAI McKinsey & Company AI Brian Ahier Harold Sinnott 📲 Nicolas Babin Joe McKendrick Helen Yu LouisColumbus Tony Moroney ipfconline Heinz V. Hoenen 🌻 Kirk Borne

-->Building Customer Trust: The Only Currency in the Age of AI
tinyurl.com/mr2cwxjz' #HumanExperience #HX #CustServ #CustExp #EmployeeExperience #EX
#ServiceDesign #ExperienceDesign #FutureOfWork #FutureOfHumanity #Humanism #DesignThinking #InfiniteJourneys

-->Why Customer Trust Is Your Best Investment
Customer Trust: The Backbone of Digital Agehttps://tinyurl.com/2tda3cnn#Genesis #HumanExperience #HX #CX #CustServ #GenAI #LLMs #TrustedAI #EthicalAI #ResponsibleAI #TrustworthyAI #TransparentAI #ExplainableAI #AISingularity #AGI

-->Humanity 🧑‍🚀& AI: Crafting the Future🪐 Experience 🚀

Building Trust: CX, EX, AI and the Human Experiencehttps://tinyurl.com/4dtz5xnc#jtbd #JobsTheory #ODI #DisruptiveInnovation #InnovatorsDilemma #cx #custserv #EX #ROX #ExperienceEconomy #FutureOfWork #FutureBack

Dr. Luke Soon Completely agree, Dr. Luke Soon! Trust is the ONLY currency we should care about when it comes to building experiences. This conversation is obviously more relevant as we continue finding ways to bring AI into our everyday lives.

The essence of customer experience isn't merely transactional—it's about making genuine connections that bring smiles and satisfaction. #CustomerExperience #BusinessHumanity #BrandReputation

Mario Nawfal Elon Musk

ELON: STARLINK WILL MOVE THE GDP OF COUNTRIES

'Once you have access to the internet, you have access to all the world's information.

But if you don't have access to the internet, or it's too expensive or low bandwidth, then you cannot access the MIT lessons. You can't access

Innovating for Success: How Jobs-to-be-Done Theory Drives Customer Experience
tinyurl.com/32rz693f
#cx #custserv #EX #ROX #ExperienceEconomy #FutureOfWork #FutureBack #InfiniteJourneys #crypto #DesignThinking #DeFi #DAOs #Web3 #NFTs #LifeJourneys #VirtualWorld #GameFi #3D

The access layer : #Metaverse #SpatialComputing #XR #ar #VR . The advice layer: #GenAI and eventually #AGI . The transaction layer: #DeFi #blockchain #crypto

How the Metaverse🥽, Web3🕸️, and AI 🤖 Tackles Scope 3 Emissions to Drive a Sustainable Future 🌳⛰️🌊🫎
tinyurl.com/242dev5t
#esg #biodiversity #netzero #hydrogen #energytransition #decarbonisation #carbontax #carbonnegative #naturebasedsolutions

Humanity 🧑‍🚀& AI: Crafting the Future🪐 Experience 🚀

Building Trust: CX, EX, AI and the Human Experience
tinyurl.com/4dtz5xnc
#jtbd #JobsTheory #ODI #DisruptiveInnovation #InnovatorsDilemma #cx #custserv #EX #ROX #ExperienceEconomy #FutureOfWork #FutureBack