How can #CustomerExperience compensate for new expectations? Proactively messaging customers, creating a fun waiting experience, and offer services to bridge the gap. #ForrPredictions Judy Weader

"You can’t improve what you don’t measure." Andy Richardson, Public’s chief technology officer, explains why governments grapple with #digitization. He emphasizes that if done right, digital developments are a landmine of opportunities. mck.co/3JgwLTN

Audiences have seemingly infinite choice when it comes to how they consume content, which amplifies the need for measurement that's agnostic of said choice. Learn more 👇 nlsn.co/6012KPjXi

"You can’t improve what you don’t measure." Andy Richardson, Public’s chief technology officer, explains why governments grapple with #digitization. He emphasizes that if done right, digital developments are a landmine of opportunities. mck.co/3swOAHg

Using new technology can help brands connect with customers in a more personal way. @leslie_zane mitsmr.com/3JYl7OD

Quality content isn’t enough to guarantee a satisfying experience for your visitors. We asked the experts speaking at #ContentTECH Summit next month for a list of pitfalls that could sabotage your content’s chance to impress. Here’s what to watch out for. contentmarketinginstitute.com/articles/conte…

10 steps to happiness... - talk less, listen more - watch less, do more - hate less, love more - worry less, dream more - fear less, try more - frown less, smile more Guess it's time we all do more. #smile #breathe #happiness

Why You Should Focus on Bottom of The Funnel First via Grow & Convert bit.ly/34PCl0l

Progressive organizations use data in many ways and must often rely on data from outside their boundary of control for making smarter business decisions 📊 Deep dive into #data and #analytics for your business: gtnr.it/3gMwPOW #GartnerDA

"You can’t improve what you don’t measure." Andy Richardson, Public’s chief technology officer, explains why governments grapple with #digitization. He emphasizes that if done right, digital developments are a landmine of opportunities. mck.co/33brOfC

AI-powered writing tools can simulate human thought in a way that’s both awe-inspiring and a little scary. However, they have a way to go before they can fully replicate human thought patterns. That buys you time to prepare. contentmarketinginstitute.com/articles/futur…

Six areas where technology can smooth disruption and improve well-being. McKinsey Global Institute mck.co/2O5IhH0 rt Antonio Grasso #TechForGood #AI #IoT #Robotics

Während uns der Kontinent unterm Arsch wegtrocknet, fallen so viele von Euch auf die Hetze der Konservativen rein, die - um vom eigenen Vollversagen der letzten 16 Jahre abzulenken - lieber über #Layla und #Gendern reden statt vor Scham im Erdboden zu versinken.