What do a $10B publicly listed tech company, a $6B privately owned business, and a $Billion Dollar rapidly growing startup have in common?

They all struggled with IT equipment because of distributed work

When they focussed on fixing the problem this is what they achieved:

📉…

Seeing some incredible data from our clients:

1. Cut their IT support tickets by 40%
2. Can Manage IT for 2,000 people with 1 x person

Both large tech companies everyone would know...

Someone recently said the phrase “do nothing armchair complainers” to me about loud voice online

Gave me a new perspective on the way the internet can amplify people who’ve never achieved anything meaningful to impact / influence things

But it seems like that’s changing…

How long until this becomes like TikTok?

One of our clients – a global 7,000+ person publicly listed tech company – just grew >5X on Firstbase because we reduced their IT ticket volume by >40% 🤯

AiT is here

Too Scottish for Airchat

twitter use to be people who’ve done impressive stuff sharing thoughts and ideas about what is possible

now it’s mostly people who’ve never done anything trying to convince people who want to how stupid they are to even try

Remote work pro tip: if you wear glasses, everyone on a zoom call can see your screen...

Scotland: where the government take a victory lap off the back of 500 startups in total raising the equivalent of a single large Series B (£50M)

“The means-and-end moralists or non-doers always wind up on their ends without any means.”

Why did we build a product for remote work asset management before Covid?

Two reasons:
1. We were solving a problem we were facing ourselves
2. It was obvious the world was becoming more remote

Then Covid happened and accelerated it by 10-15 years over night...

Luck?…

this is true for deciding what company to start as well

i’ve always been a terrible sleeper

Eight Sleep pod: worth it or not?

Waiting for the tech world to collectively lose its mind when Jenson Huang says “hard work still matters!”

The 'luckiest' thing that ever happened to me was my family losing almost everything when I was 11, being old enough to understand what happened and seeing my parents get through it every day for the next decade

Struggle, stress, strife. Necessary.

The most interesting usecase for AI is the one where least innovation is focussed today

Desk jobs make up 20% of all jobs meaning the “Deskless” workforce is 4X bigger. The opportunity there is much bigger than in knowledge work long term

Closing clients listed on the public markets is awesome

Signing them to multi year deals is better

Renewing them to multi year deals is the best

We now do it multiple times every quarter 🤯

Founder life

From a CEO:

“Every time a competitor mentions return to office our recruiters reach out to their people. We’ve hired 15+ of their engineers in the last 2 months.”

So easy.