Join me at the #PatientExperienceSymposium , Sept 18-20 in Boston! Empathetics is proud to be a sponsor and I'll be hosting a roundtable on advancing the patient and provider experience. For registration and more information, visit patientsymposium.com
#patientexperience

Love this quote spoken NRC Health by Jason Wolf🐺🌵 about the layers of human experience. “If you find it in your heart to care about somebody else, you will have succeeded” Maya Angelou

Improvement Advisor ⁦Toya Gorley⁩ recommends “personalizing care by asking what matters most to patients: worries, fears, preferences, joys” ⁦NRC Health⁩ @HUB2023 Great advice! #patientexperience

New study by Dan-Mikael Ellingsen: Functional MRI Shows That Empathetic Remarks Reduce #Pain .
Study in PNASNews: pnas.org/doi/10.1073/pn… Article from Medscape: medscape.com/viewarticle/99…
#empathy #healthcare

Projective identification is the projection of negative feelings from one person to another. I made a quick video for The Beryl Institute showing how an empathetic response can lead to a calmer state of mind for both patient & clinician. theberylinstitute.org/product/what-i… #empathy #healthcare

The headline says it all! 'Patients with Chronic Pain Value Empathic Doctors Who Validate Concerns and Communicate Clearly.' @AAFP
medicalxpress.com/news/2023-03-p… To learn more about #empathy training visiting empathetics.com
#healthcare #FMRevolution

New BIDMC study identifies factors that drive or drain compassionate behavior. “Our participants agreed that compassionate care requires some elements that can be taught & learned,” author Shahla Siddiqui, MD, MSc, FCCM said. news.harvard.edu/gazette/story/… Empathy training: empathetics.com

In August I'll be presenting at the NRC Health conference w/ Dr. Philip Adam Dodd & Marla Arata of Sutter Health. The conference will present innovative solutions for personalizing care, empowering caregivers, & restoring the human connection between patient & provider. #HUB2023

Doctors need skills to communicate compassionately in the moment and often aren’t prepared. @myEmpathetics provides scalable online training. ChatGPT can help find words but conveying them needs training

'Leaders may find a balance between #empathy & productivity by recognizing indicators of workplace stress, setting realistic goals, fostering communication & collaboration & practicing active listening.'
forbes.com/sites/forbesbu… Learn abt empathy training: empathetics.com

Excited to be part of an upcoming webinar titled 'The Power of #Empathy ', the first in a series from Ferring Pharmaceuticals called 'Progressing the Patient & Clinic Experience in #Fertility Care.' Join us Tuesday June 6 at 11:30am ET: forms.office.com/pages/response…

A new study from Businessolver shows a large gap between employees and CEOs in how empathetic they perceive their company to be. fastcompany.com/90896561/workp… Company-wide #empathy training can help transform workplace culture: empathetics.com #leadership #healthcare

It was an honor to serve on the Middlebury College Board for 10 yrs. Grateful for the leadership of Pres. Laurie L. Patton, Chairman George Lee & Co-Chair of Strategy Leilani M. Brown. May the inaugural work of conflict transformation become a beacon of hope for global transformation.

Empathetic #leadership is a must these days. But here are five ways to take it even further to create a culture of #empathy : hcamag.com/nz/specialisat… HRD New Zealand Loyalty New Zealand

Empathy is a tricky one.
Care too much, and we become depleted.
Don't care enough, and we appear distant.
This was a great discussion about this difficult balance.
Helen Riess, MD kris felicello Mandy Froehlich @bamradionetwork bamradionetwork.com/track/balancin… #empathy #TEACHers #education

A new survey shows that #empathy in #leadership has a positive effect on Canadians' #mentalhealth , productivity, retention, and inclusivity. hrreporter.com/focus-areas/cu… To learn more about empathy training visit empathetics.com

Q: Leaders of #healthcare orgs are struggling to recruit and retain caregivers of all types, costs are high, and morale is low. So what makes healthcare workers STAY in their jobs?
A: Healthy organizational culture. hbr.org/2023/03/what-m…
#Empathy is often a key component.

In honor of #PatientExperienceWeek , Empathetics is sponsoring a The Beryl Institute webinar at 2pm ET today! Join us for 'State of Human Experience 2023: Fundamentals and the Future of Experience,' hosted by CEO Dr Jason Wolf. Register: theberylinstitute.org/events/EventDe… #meded #healthcare

.Empathetics provided #empathy training to front line staff at Sutter Health. A survey by an outside firm found that training participants greatly increased their resilience to #burnout compared to front line staff without training. Find us at empathetics.com