A strong brand has the power to influence customer behavior, create emotional attachment ,loyalt, enhance brand reputation, image, and create a distinctive competitive advantage.

Key brand tenets that every brand should strive to ahieve:
High Brand equity
High Brand association
High Brand quality
High Brand loyalty
High Brand awareness
Elongated Customer lifetime Value.

Positive or negative experiences determine brand switching or brand evangelism which ultimately determines a customer's lifetime value.

Profit and Loss

The Customer Power

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

Sam Walton
#customerexperience #CustomerEngagement

“Try to think of your customers like family and treat them accordingly.” — Jessica Mack

Urgent Hiring!

Remote Customer Service Representative at Alpha CX

Location: Remote (Work From Home)

Salary: $7,200 - 14,400 Annually

Requirements:
✓ Must have at least 1 year experience within a customer service or Sales operations
✓ Must posses an excellent Interpersonal

Doku moments.

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The Journey to Peace with Self. darmakblog.wordpress.com/2023/02/19/the…

Check out my latest article: Embodying The Mckinsey 7S Framework to inculcate the culture of Customer Obsession in any organization. linkedin.com/pulse/embodyin… via LinkedIn

You can EASILY make Hundreds & even thousands of Dollars/month online even without a degree!!!

As promised, Here are 8 realistic ways to make money online in 2024:

Please make additional research on each point If you want so as to benefit more..

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Check out my latest article: Moving your brand into the Evoked Set. linkedin.com/pulse/moving-y… via LinkedIn

The best marketers in the world have one thing in common:

They understand customer psychology.

7 psychology principles that will make you a marketing master: