Nothing better than spending Saturday evening at the United Center, watching the Chicago Bulls, with the Customer Solutions team. They’ve worked so hard all year, the dessert cart is the best way to say thank you!
We Are United #BeingUnited

Solutions and Recovery team sharing the holiday spirit at a year end get together. Fun game unwrapping candy with mittens! Lots of smiles and laughs for teams that work hard. Good times! Bryan Stoller We Are United Brian Gabriel Brett Albright

The work our De-Escalation team accomplished in 2019 was remarkable. Tonight, we celebrate with a holiday party for the ages - reindeer hats included!

#BeingUnited We Are United

Today we got to introduce our family to our United family during NOC’s Friends & Family Day. A huge thank you to all of them for supporting us, so we can support our airline and customers during this holiday season.

We Are United #BeingUnited

Despite my questionable cooking skills, we had a blast making chicken parmesan at Fisher House.
We Are United #BeingUnited

Could not be prouder of my friends at Packback. They are changing the game in the Education industry! Congrats Kasey, Jess, Nick and Mike!

Team dinner in The Walnut Room at the world famous Marshall Field's (Macy’s). This team worked hard all year, and I couldn’t be prouder of what they accomplished. Bring on 2020!
We Are United #BeingUnited

We’re back! Customer Service Solutions was back at ORD yesterday to help support their station offsite. We had a blast seeing old friends and rolling up our sleeves to get back into the operation.
We Are United #BeingUnited

Customer Solutions and Recovery/De-Escalation team building day! Great time! ⁦Jacqui⁩ ⁦⁦Bryan Stoller⁩ ⁦@BrianGabrieUAL⁩ ⁦We Are United⁩

Customer Solutions & Recovery/De-escalation team hosting our International Customer Contact Center team! Thanks for what you do! Bryan Stoller Jacqui @BrianGabrieUAL Lou Farinaccio We Are United #beingunited

Celebrated my 30 year anniversary today with United! The company is even giving me a Apple Watch as a thank you for my service! Thank you United Airlines!

Customer Solutions & Recovery/De-Escalation team sharing insights with AO and Inflight teams! BOS rocks! ⁦Jacqui⁩ ⁦Chris Painter⁩ ⁦Susan Mullenmeister⁩ ⁦Kevin Cumiskey⁩ ⁦@DeanWhitt44⁩ #BeingUnited ⁦We Are United⁩ ⁦Jennifer OB⁩

Everyone kindly join me in welcoming Erin Wiley as our new Customer Resolution Manager. Erin is an immensely talented leader and her experience in SOC & Inflight will be a strong compliment to our De-Escalation team.

Welcome to the team, Erin!

Wow! Our very own Storyteller, Peter Parker, watched over the Friendly Skies in Newark while the real Spider-Man was in Europe!

Peter has had a heavy hand in shaping United’s new voice, and just like this video, he crushed it!

At @United we care about our community in the air and on the ground. Today our Storytellers got a chance to do both while teaching an awesome group of kids Newton’s Laws of Motion and visiting United’s 727 @MSIChicago Thanks to everyone who participated! @WeAreUnited #BeingUnited

Longtime followers know I’m skeptical about some airline innovations. But I’m impressed with this from ⁦United Airlines⁩. No announcements have been made, so normally you wouldn’t know why you haven’t pushed back. But open the app, and there’s the answer. People just like to know.

Step into the Storyteller world as we take a sneak peak into a video that will soon be featured at Backstage! #BeingUnited We Are United #Backstage2019

Last week our team celebrated the one year anniversary of Every Flight Has A Story. It's been an incredible year as we've added new team members and seen the positive impact this project has had on both our customers and our own employees. Cheers to 2019!

businessinsider.com/united-airline…

Challenging day at ORD because of Winter Storm Harper. While the majority of the storm has passed, the wind direction is forcing us to land on the 4s, which is driving extensive delays. Thankfully NOC leadership put us up in hotels and gave us pizza! We Are United #BeingUnited

What a way to recognize the end to a wonderful year with some white and blue cake! Everyone in the NOC is celebrating our 4th Quarter Earnings! #BringOn2019
We Are United #BeingUnited