Contact Center Pipeline
@ccpipeline
The leading destination for contact center professionals. Visit our blog, (bit.ly/blogccp) or subscribe to the magazine, (bit.ly/ccpsubs)
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http://www.contactcenterpipeline.com 05-11-2013 21:43:16
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Customer Experience … Rules of Engagement - By Kathleen Peterson Kathleen Peterson loom.ly/3dSLpVg #cctr #custserv #cx #contactcenter #customerservice #customersuccess #customerexperience #callcenter